NH Hotels hotels in Puerto de la Cruz, Tenerife

"Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16."

"Todo excelente.una de estancia maravillosa."

"All is beautiful!"

"This hotel is unforgettable. All is marvellous. Philippe."

"I found the hotel staff caring and helpful the food was magnificent, somtimes"

"My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis.  I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening.  Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful."

"Fantastic hotel undergoing chic, tasteful refurbishment in a fantastic location with wonderful gardens and three swimming pools."

"Staff was amazing and rooms were really clean "

"Nice location "