Puerto del Rosario Holidays

The property is in a very good position near to shops and beach but also very quiet. We visited in March so may be still out of season as a lot of restaurants were shut. Accommodation was ok for the money we paid but the facilities of the kitchen was very disappointing. No toaster unless you hired it from reception but no info regarding this just asked and was given. No microwave, no kettle. It is one of the worst self catering apartments we have been to. When the apartments are full you would not get round the swimming pool as it is not large enough nor are there enough sun loungers. Then you have the German contingency who put their towels on the loungers and then go off! Lots of Germans and felt hotel was catering for them rather than anybody else. Tried cocktail when German football game was on and poor barmaid did not know whether she was coming or going. She therefore did not put all the ingredients into our cocktail. If the hotel was spruced up and apartments updated with equipment, swimming pool larger this would be great as the area and where it is you could not better it. We found the waiters in some of the restaurants were not friendly and not at all helpful. Would not return

Great location, everything you need on site. Good friendly staff, we’ll be back!!!

Rooms are somewhat outdated, there may be a carpet stain here or there. The Staff is Super friendly, cheerful, practically everybody. And the food is absolutely 5 Star fantastic!

To start off we had a fantastic holiday here, we enjoyed the location, access to the beach, closely located to Ferry Port and many more convenient aspects of this resort. The Front Desk/Reception Staff were incredible, no questions unanswered and no service requests denied. Judy specifically helped us with everything from towel cards, to luggage storage, directions, recommendations and room service! If you need anything in this resort front desk can help. The property and garden were kept beautiful and support staff kept dining areas clean, clear and pristine. The entertainment options at night we great and the drinks were great. The pool was lovely and plenty of lounges for everyone. However, unfortunately there were a few details that took away from our experience such as Snack Bar area had pungent unpleasant smell consistently, one of the 3 elevator was non-operational, and a 2nd of the 3 did not stop in our floor (but we got our steps in). Also sadly the Wifi did not reach out room and so there were no casting or streaming options on TVs. It was also unfortunate to learn on arrival that there we no opening for the specialist restaurants while we were there and I was also disappointed to learn ALL restaurants/snack are buffet/Self-Service. No where in resort can you order from a table or sun lounger. Overall we really enjoyed our trip, we had immaculate beach and pool days, we enjoyed a lot of the food and drinks and are so appreciative to all of the amazing staff!!!

Really nice sea view room. Delicious food options. Beautiful beach.