8/10 Good
Christine Ann
Travelled with partner
25 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were situated in the El Beso (adults only) section of the resort so it was pretty quiet, which was great. A lot of the resort was being renovated whilst we were there. It was good to see that things were being brought up to date. Our room was newly renovated and was lovely. The construction workers were respectful of the guests and never got in the way.
The restaurants were amazing, especially the Blue Moon. Five courses and all delicious and beautifully presented. We tried all of the restaurants and they were all extremely good. The buffet was also very good with many choices.
All the staff we encountered everywhere on the resort were friendly and helpful.
The beach was our favourite place and although there was a lot of seaweed, the beach patrol staff worked extremely hard in clearing it and did a great job.
The El Beso pool was often very crowded and the sun loungers, although plentiful, were usually all taken. Guests put their towels out very early in the day leave them there all day. There is a sign saying towels and belongings left unattended would be removed after an hour but it doesn't seem to be enforced. Also, the sun loungers are very, very close together. This is my only criticism of the resort. All of the pools are beautiful though.
The evening entertainment was okay but nothing special.
Christine Ann
Stayed 9 nights in Nov 2024