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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
Amber Room | View from room
Amber Room
Sapphire, 2 Bedrooms | View from room
Private beach, white sand

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Spa
    Spa
The price is €293
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
2 bedrooms
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber Room

Amber Room

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.2 km
  • Puerto Morelos Beach - 14 min drive - 10.8 km
  • Puerto Morelos Town Square - 16 min drive - 12.6 km
  • Ojo de Agua Beach - 16 min drive - 13.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury all-inclusive hotel
Take advantage of free water park access, a poolside bar and a corner/local shop at Sensira Resort & Spa Riviera Maya – All Inclusive. Indulge in a deep-tissue massage, aromatherapy and a facial at Inspiration Spa, the on-site spa. The on-site international cuisine buffet restaurant, La Pergola, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Babysitting (surcharge), a computer station and a porter/bellboy
  • A banquet hall, 3 meeting rooms and smoke-free property
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 359 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 1 Dec 2024 start from €291.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sensira Resort & Spa Riviera Maya – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

Self-parking is free at this property.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, the property is all-inclusive.

Where is Sensira Resort & Spa Riviera Maya – All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 866 out of 1474 reviews" "
Rating 8 - Good. 323 out of 1474 reviews" "
Rating 6 - Okay. 135 out of 1474 reviews" "
Rating 4 - Poor. 76 out of 1474 reviews" "
Rating 2 - Terrible. 74 out of 1474 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dionisio

Liked: Cleanliness, staff & service, property conditions & facilities
Road to property in bad conditions!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from vacation with 3 kids. Super relaxing place for parents, where you can put kids to be cared to enjoy your own time. Very happy with the various activities day and night time. Staffs are super nice. Every night we had different style of restaurants and the reserve only one is easy to book as well.
Stayed 5 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a very beautiful place to stay, staff was very welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

rajender reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! Though this resort is a little off the beaten path, it was exactly what we needed and wanted. Facilities were good, staff was great, spa was amazing, and food was excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of family activities for kids, adults or together.
Stayed 4 nights in Nov 2024

6/10 Okay

Igor V

Travelled with family and small children, Travelled with partner
Only 3 dinner restaurants and wait time can be over an hour. Places for kids shut down early, cleaning crew is loud when cleaning
Stayed 7 nights in Nov 2024

8/10 Good

Judy Laurine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was great: friendly staff, buffet breakfast & lunch options, the French Restaurant, pool snack bar, the adult pool option, ample pool and beach chairs, the kids club(the kids loved the staff & program), overall amenities on resort. Needs work: Mexican/Italian restaurants were just okay, challenging daily beach clean up effort, inconsistent room maid services, game room equipment including foam pieces (tired, missing parts or broken)elevators needing service Overall, a relaxing & also fun resort and would still definitely for couples or families.
Stayed 7 nights in Nov 2024

8/10 Good

Iryna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, one of the newer ones, food was great, especially in restaurants, territory is well maintained, a lot of entertainment, the stuff is nice, friendly and really helpful Shows are great! Entertainment team did their best The only downside of this hotel is a beach/sea, there was a lot of seaweed and water was not clear at all, you couldn’t see anything, beach was not cleaned properly from seaweed ( we noticed it only 1 time during our 6 day stay) we were at other hotels at “seaweed” time period and it was much better, looking at pictures from other travellers at different times - this is not spot for “bounty” advertisement kind of a beach, not their fault but just wanted to warn in case it is important to you :)
Stayed 5 nights in Nov 2024

10/10 Excellent

Archunna

Stayed 7 nights in Jul 2024

8/10 Good

Gary

Travelled with family and small children
Liked: Staff & service
The BAD, was the multiple areas that were unrepaired with just caution tape near them. The broken tile and concrete work. The Foosball table and the Air hockey tables were broken and made playing not that enjoyable with the kiddo. Some of the lounge chairs by the pools were broken as well. The Tennis court was not playable. One of the basketball rims on the roof area was broken and not there. One of the two rims in the pool was not attached and the other seemed to be bent or broken as well. The SO SO. The Dinning. The food was good (not the mexican) but very limited on choices to eat if you are there for more than four days. The GOOD. The staff. Anyone we came in contact with was very friendly and seemed to go out of their way to make anything right. The pools were GREAT! One for the small kids and the other two were nice and big. Overall, being I have traveled many resorts it is probably one I would not travel back to. BUT being it was a getaway weekend trip for the kiddo, it was a good time! She is 6 and loved the pools, the ocean, most of the food and the drinks/pina coladas (no alcohol).
Stayed 3 nights in Nov 2024

10/10 Excellent

Boris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property... great for kids an families... limited dinning options
Stayed 5 nights in Nov 2024

8/10 Good

Betty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, excellent service from staff. Lots of things to do for the kids. Wish there was more options for dinner (3 restaurants for dinner for families). Smaller property. Overall well recommended
Stayed 5 nights in Nov 2024

6/10 Okay

BALJINDER

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Mary Degnan, Phoenixville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean, the staff delightful, and the food wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Saif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but the road to the resort is bumping. Overall the resort was great and the food was great. highlight for me was the buffet and the pool.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed the stay at Sensira a lot due to that facts that they have a good variety of kids’ activities: kid club, games room, movie theater, water park, zip line, etc. The dining options are also great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Stayed 4 nights in Oct 2024

10/10 Excellent

Kerri Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had a great vacation with our kids at Sensira, and there were plenty of activities to keep them entertained throughout our stay. Although the buffet was closed for dinner, likely due to the resort being less busy, we had no trouble enjoying meals at the restaurants. The kids especially loved the steakhouse with its bull riding. Unfortunately, our daughter had an accident during the trip, but we were incredibly grateful for the exceptional care provided by the on-site doctor and the medical and management teams. They were quick to assist us and made special arrangements to ensure she received the proper care and stayed in touch with us the whole time. We truly appreciate all their help and support during that time!
Stayed 5 nights in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beach is full of seaweed everyday. Food options are good but limited. Overall a great family resort, but I wouldn’t stay longer than a week simply due to the food options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alexandr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 10 nights in Nov 2024

10/10 Excellent

Cortez Tawonzo

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Olofin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a beautiful one there was so much food and drinks available 24/7 and the staffs are super friendly my family and I stayed here for our wedding anniversary and they made it a memorable one
Stayed 2 nights in Nov 2024