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Casa Dona Susana

3.5 star property
Adults-only beach hotel with outdoor pool

Choose dates to view prices

Photo gallery for Casa Dona Susana

Restaurant
Reception
Outdoor pool
Premium bedding, in-room safe, individually decorated, blackout curtains
Exterior
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
The current price is €132
includes taxes & fees
26 Mar - 27 Mar

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 3 min walk - 0.3 km
  • Malecon - 3 min drive - 2.3 km
  • Conchas Chinas Beach - 5 min drive - 2.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Lix by Xocodiva - ‬2 min walk
  • ‪Tuna Azul - ‬2 min walk
  • ‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

Hotel near Playa de los Muertos
Located close to Los Muertos Pier and Malecon, Casa Dona Susana provides a terrace, a garden and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Multilingual staff, a 24-hour front desk and tour/ticket information
  • Wedding services, smoke-free property and concierge services
  • A lift and a porter/bellboy
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All rooms are individually decorated, and feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels

All-inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Does Casa Dona Susana have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 10 PM.

How much does it cost to stay at Casa Dona Susana?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Casa Dona Susana on 26 Mar 2025 start from €131.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Dona Susana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Dona Susana?

Limited spots are available.

What time is check-in at Casa Dona Susana?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Casa Dona Susana?

Checkout is at noon.

Are there all-inclusive benefits at Casa Dona Susana?

Some rate plans available at this property are all-inclusive.

Where is Casa Dona Susana located?

Located in Romantic Zone, this beach hotel is steps away from Olas Altas Street, Playa de los Muertos and Los Muertos Pier. Malecon is 1.1 mi (1.7 km) away.

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Casa Dona Susana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

The staff the hotel was excellent Kind friendly Terrific stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Roland

Great Location and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

We love this small hotel because of its location, rooftop pool area, nice large balcony rooms. Also the staff is very helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carissa

We had a great stay! The staff are so friendly and helpful. The hotel is clean, and quiet, but still in the middle of it all. We had a really relaxing week. Would absolutely come back!
Stayed 6 nights in Feb 2025

8/10 Good

Wilfred

Property is great, has a great location and loved the heated adult pool
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

It was a beautiful place to stay, the staff was amazing and so friendly, looking forward to going back to Casa Dona Susana next winter
Stayed 7 nights in Jan 2025

10/10 Excellent

Peter

Great hotel, close to the beach, pool, rooftop, patio, dining at sister hotel across the street. Recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

cynthia Lynda

Had a great time at the property and would definitely stay again
Stayed 8 nights in Dec 2024

10/10 Excellent

Lauren

Excellent location!!
Stayed 6 nights in Dec 2024

8/10 Good

Deanna

Great authentic feeling hotel with great staff
Stayed 7 nights in Dec 2024

8/10 Good

Kimberly

This is a very cute, authentic Mexican property. We enjoyed our room. Our only concern was the noise from the hallways.
Stayed 6 nights in Jan 2025

10/10 Excellent

Evan

Great location, quiet at night. Access to los arcos pool and beach chairs is great. Highly recommend
Stayed 5 nights in Jan 2025

10/10 Excellent

leslie j

Property recently remodeled. Quaint, quiet, friendly staff, pool on roof with view of sunset.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lauren

great stay definitely will be returning
Stayed 7 nights in Nov 2024

10/10 Excellent

Erica

The staff were all so very friendly and nice. The property was clean and quiet.
Stayed 7 nights in Jan 2025

10/10 Excellent

danny damir

Best location, best staff, rooftop pool is great.Third time here this year, more planned for next year.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brandon

Great staff and close to all amenities downtown. Overall I’d stay here 5 out out 5 times!
Stayed 6 nights in Dec 2024

4/10 Poor

Susan

The property was nice and quiet. The food and drink were limited and watered down. Definitely not an all inclusive or worth the charge.
Stayed 3 nights in Feb 2025

8/10 Good

Sabino

Nice location and convenient access to the beach and local restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Terrance

I’ve stayed at this property many times over the last 20 years. They’ve done a beautiful job making improvements and renovations to the properties. Be aware that not all of the rooms have been updated just yet, but it seems they’re working on it. And the rooms that have been renovated are absolutely wonderful. Especially the new balcony rooms! The improvements to the rooftop pool with the addition of the bar are a very nice touch. It’s always been one of my favorite places to stay in the Zono Romantica.
Stayed 4 nights in Jan 2025

8/10 Good

Susan

Great location for a 2 night stay in town. Front desk staff was friendly and helpful. All-inclusive buffet option was good. Would definitely recommend as a good place to stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Kristina

We booked a king room and was given a queen room. With some patience the feont desk decided to put us in a superior king room.
Stayed 2 nights in Feb 2025

8/10 Good

Ronnie

Overall great place to spend a few days, room was dated and dark, bathroom very small. Enjoyed the pool, although lounge chairs were limited, and sometimes hard to find., other sister hotel quests would occupy the limited space at the pool. Would stay again for a few days as location was perfect.
Stayed 4 nights in Jan 2025

6/10 Okay

Ryan

Liked: Amenities
Staff are amazing. The property is a bit dated and we were staying on the main floor which did not have a lot of natural light and you could hear every conversation each morning. The pool area was very nice, but hard to find two chairs together most days. Overall, average property but the staff made up for it. Great location near the beach.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rosa M.

Overall great!
Stayed 7 nights in Dec 2024