6/10 Okay
Phyllis
Travelled with family
2 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Namu Garden Hotel & Spa is a beautiful hotel, the grounds are really nice. Its more like bohemian style. Our room, bungalow 5 was really nice especially if you like living out in nature with geicos. Not me. It's just not my thing!! I don't do any bugs in my living space!!! They (not one) made plenty of noises at night. The AC worked well at night but still wasn't cool during the day as i would have liked. No toiletries in the room, no pen or paper, no phone, or kleenex. Ladies! The lighting is poor so applying any makeup (if you wear it) would be like guessing what you look like. But to top it off!! If they feel they are unable to clean your linens, you will be charged. They charged me $16 US dollars for 1 pillow case because there was makeup on it from sweating in a 85 degree room after trying to nap before I wash my face. I'm sure they make alot of money from that. I was told if there are red stains, you can forget it. Those days are over for me, lol. Food was ok. Breakfast is free. Location was great. Overall not bad, just not my cup of tea.
Phyllis
Stayed 7 nights in Oct 2024