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El Serafin Hotel Boutique

3.0 star property
Colonial bed & breakfast with rooftop terrace and spa services

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Photo gallery for El Serafin Hotel Boutique

Suite
Interior detail
Terrace/patio
Staircase
Superior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Petite Room

1 bedroom, premium bedding, in-room safe, individually decorated

Petite Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Master Suite with Balcony

Master Suite with Balcony

Master Suite with Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior

Superior

Superior

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Independencia No. 22, Centro Histórico, Querétaro, QUE, 76000

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
  • Autonomous University of Querétaro - 4 min drive - 2.7 km
  • Querétaro Convention Center - 8 min drive - 8.0 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪El Mesón de Chucho el Roto - ‬3 min walk
  • ‪Vips - ‬3 min walk
  • ‪Hank's Querétaro - ‬2 min walk
  • ‪Restaurante 1810 - ‬2 min walk
  • ‪Las gorditas del portal - ‬1 min walk

About this property

El Serafin Hotel Boutique

Bed & breakfast near Alameda Hidalgo Park
Located close to Querétaro Regional Museum and Plaza de Armas, El Serafin Hotel Boutique provides a rooftop terrace. Treat yourself to spa services, such as a facial or a massage. Stay connected with free in-room WiFi.
Other perks at this bed & breakfast include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge) and express check-out
  • A 24-hour front desk, luggage storage and smoke-free property
  • Tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually decorated, and feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: MXN 95 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 1800
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 95 per person
  • Airport shuttle fee: MXN 550 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

El Serafin Boutique
El Serafin Boutique Queretaro
El Serafin Hotel Boutique
El Serafin Hotel Boutique Queretaro
El Serafin Boutique Queretaro
El Serafin Hotel Boutique Querétaro
El Serafin Hotel Boutique Bed & breakfast
El Serafin Hotel Boutique Bed & breakfast Querétaro

Frequently asked questions

Is El Serafin Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Serafin Hotel Boutique?

This bed & breakfast doesn't offer parking.

What time is check-in at El Serafin Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at El Serafin Hotel Boutique?

Checkout is at noon.

Does El Serafin Hotel Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 550 per vehicle applies.

Where is El Serafin Hotel Boutique located?

Located in Downtown Querétaro, this bed & breakfast is within a 5-minute walk of Querétaro Regional Museum, Zenea Garden and Plaza de Armas. Theater of the Republic and Alameda Hidalgo Park are also within 10 minutes.

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El Serafin Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 393 reviews
Rating 8 - Good. 83 out of 393 reviews
Rating 6 - Okay. 17 out of 393 reviews
Rating 4 - Poor. 7 out of 393 reviews
Rating 2 - Terrible. 3 out of 393 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the hotel and room were as described. I’d definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , great service
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way!

Immaculate, wonderful and helpful staff, great complimentary breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a unique style, with comfortable furniture and excellent service. Its central location makes it perfect for walking and exploring downtown.
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and excellent staff
Stayed 5 nights in Sep 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and it is a very well-located
Stayed 7 nights in Mar 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute little boutique hotel, that was close to the downtown area. it was close to a lot of places to eat and shop.
Stayed 4 nights in May 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Love this hotel. It’s my second time here and I feel at home.
Stayed 1 night in Jun 2024

10/10 Excellent

Bizenawit, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean property. Very friendly staff.
Stayed 6 nights in Feb 2023

10/10 Excellent

JOSE

Liked: Property conditions & facilities, room comfort
Great hotel with excellent location in downtown Queretaro Staff is very friendly and helpful Continental breakfast is nice an beautifully laid Best boutique hotel
Stayed 5 nights in Oct 2022

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been kind and skilled. The building is authentic, clean and located right in the city center
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly surprised at this marvel of hotel!
Stayed 6 nights in Jul 2023

10/10 Excellent

Kristina

Excellent stay in a beautiful property in the historic sector surrounded bt good restaurants and cafes and museums. Nice breakfast every morning. Maria was wonderfull, kind, and helpful. Would definitely stay here again.
Stayed 3 nights in May 2022

10/10 Excellent

Susan

Liked: Amenities
great location in centro, beautiful appointments in bedrooms and bathroom, wonderful staff, very clean, lovely decor throughout, skylights, plants and several courtyard areas plus rooftop sitting area for relaxing--would definitely stay at El Serafin again
Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near all the historical district museums, churches, plazas etc. PRO TIP: the big 2 bedroom suite is located on the street side and can be noisy.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
This was the sweetest place! The hotel was an oasis, with interior outdoor spaces built to enjoy. Our hostess was INCREDIBLE. Queretaro is a joy to visit and way less touristy than other places on the regular beat. The breakfast delivery was dependable and the furnishings were lovely. Definitely recommend.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed every aspect of El Serafín. The location was ideal for an urban trekker being in the heart of the city. The staff were friendly, provide good service and everything was well kept. The historic nature throughout premise created the perfect ambience.
Stayed 11 nights in Feb 2023

6/10 Okay

Michel

Liked: Cleanliness, staff & service

No hot water/pressure - useless if you have hair

The best is the location. And the hospitality is nice. We stayed in the “best room” with balcony… in a fairly noisy street. The building is from the 1800s and it’s super well maintained and clean. Only problem is that there was essentially no usable hot water for a shower. And the hot water output from the sink was 250ml per minute. Imagine waiting 60 seconds to fill a drinking glass let alone the 20 minutes it took for the water to become warm to wash one’s hands and face.
Stayed 1 night in Jan 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First night in Queretaro

Great overall! Petra checked us in and was wonderful! So welcoming and helpful. The breakfast was perfect for us before we headed out for the day. Rooms were clean and quiet. We were surrounded by beautiful gardens. Only downside is street parking, but there are parking garages close by.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Thanks
Stayed 5 nights in Apr 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They actually had washcloths, which many Mexican hotels do not. I did not like having to go so far from the hotel to find parking
Stayed 1 night in Jun 2022

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?). Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free apples to grab on the way in was very convenient; the hotel is full of rustic/traditional beauty and is located in the most appealing and walkable area of the city.
Stayed 1 night in May 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly a hidden gem. Beautiful house a block away from the city's center. Once you pass the front desk you'll enter a beautiful colonial house. Our room was spacious and clean. Our stay included a continental breakfast and it was very well prepared. We were asked at what time we wanted and they were always punctual and courteous. The patio has some comfortable chairs where you can pass a good time with a book and enjoy the place. It doesn't have a restaurant but just a few steps from it you'll find Terraza Carola which serves Mexican nouvelle cuisine. Service was always courteous, professional, and with a smile. We definitively will go back.

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, amenities
It was a pleasant stay, however, wouldn't I wouldn't stay again. We were placed in a room on 1st floor towards the back near kitchen. Ask for a room on the 2nd floor which I what I should have done. Bed could use more pillows and water takes too long to get hot. About 5-10 minutes. Many more options for next time.
Stayed 7 nights in Aug 2023