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Best Western Premier Richmond City Gateway

3.0 star property
Hotel in Richmond with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down duvets, pillow-top beds, in-room safe
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is €109
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Premium bedding
Sofa bed - double
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Premium bedding
Sofa bed - double
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive
  • The National - 9 min drive
  • Altria Theater - 9 min drive
  • Greater Richmond Convention Center - 10 min drive
  • Broad Street - 11 min drive

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 16 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel near Virginia Commonwealth University
Consider a stay at Best Western Premier Richmond City Gateway and take advantage of a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site American cuisine restaurant, Cantina Sol Bar & Grill, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • A ballroom, ATM/banking services and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 167 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cantina Sol Bar & Grill

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,778 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 8 to 15 for children
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from 20 June to 25 August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Does Best Western Premier Richmond City Gateway have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from August 29 until May 30.

How much does it cost to stay at Best Western Premier Richmond City Gateway?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on 24 Feb 2025 start from €108.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Richmond City Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Richmond City Gateway?

Self-parking and extended parking are free at this property.

What time is check-in at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Best Western Premier Richmond City Gateway?

Checkout is at 11 AM.

Where is Best Western Premier Richmond City Gateway located?

Situated near the airport, this hotel is within 6 miles (10 km) of James River, Hunter Holmes McGuire VA Medical Center and Shockoe Slip. Richmond Railroad Museum and Virginia Commonwealth University Medical Center are also within 6 miles (10 km).

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Best Western Premier Richmond City Gateway Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 96 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Rooms were clean and bed was comfortable, front staff was very nice and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Mrs. Howell was amazing making sure my stay exceeded expectations….I will definitely be back
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Room was beautiful. Restaurant was fun.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Perfect for a nights slumber.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Definitely enjoyed the stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Great stay , peaceful …
Stayed 1 night in Nov 2024

10/10 Excellent

Abhishek

Great hotel! Would come back for sure. Ample parking. Courteous staff who already accommodated my requests of a crib in the room. Mexican food with margaritas on site. What's not to like?!
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan

Great overall
Stayed 3 nights in Jan 2025

10/10 Excellent

Tina

How friendly the staff was when I checked in.
Stayed 1 night in Dec 2024

8/10 Good

Janet

I enjoyed my stay the hotel was very quiet. Plenty of parking space. The staff was super friendly and professional. I didn't get a chance to try the Mexican restaurant connected to the hotel. I would definitely consider revisiting the Best Western.
Stayed 3 nights in Jan 2025

10/10 Excellent

dave

Clean and nice
Stayed 1 night in Jan 2025

2/10 Terrible

LaJaun

Disliked: Property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

I liked the exceptional customer service.

10/10 Excellent

Michael

Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

This property was very nice but, I have to tell you what stands out to me is the lady at the front desk. She was so awesome and friendly. She got us checked in and once we made it to our room, she called to make sure we liked our accommodations I’ve never had someone call to make sure we were happy. I don’t know her name but she was awesome!
Stayed 1 night in Jan 2025

2/10 Terrible

Luz

Disliked: Staff & service
We arrived at the location around 1:00-1:30 a.m. and no one was at the reception. We waited for about 30 min for someone to show up and nothing. We ended up sleeping in the truck at a rest area about 20 miles north. I wish there was a notification about last check-in time.
Stayed 1 night in Feb 2025

8/10 Good

Megan

Very quick overnight stay on a weekend. Check-in was smooth, the room was clean and comfortable. The bathroom (shower) was a bit dated, but otherwise a pleasant stay. Would recommend this hotel to others!
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Was a good stay
Stayed 1 night in May 2024

10/10 Excellent

Joseph

This hotel was the nbest
Stayed 2 nights in Jun 2024

10/10 Excellent

Laurence

Spacious tastefully decorated room, very clean
Lovely spacious room, tastefully decorated modern with wood like floors. Large bathroom. Staff went out of their way to be helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Autumn

I loved my stay everything was close and convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

The room was very clean and very quiet.
Stayed 1 night in Jul 2024

8/10 Good

Maureen

Nice and clean. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Check in was easy and room was nice
Stayed 1 night in Apr 2024