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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel connected to the convention centre in Richmond with free breakfast

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Indoor pool, pool umbrellas, pool loungers
Exterior detail

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is €59
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
5501 National Rd E, Richmond, IN, 47374

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Glenn Miller Park - 4 min drive - 3.5 km
  • Depot District - 7 min drive - 7.0 km
  • Earlham College - 9 min drive - 9.1 km
  • Wayne County Fairgrounds - 16 min drive - 13.0 km

Getting around

  • Dayton, OH (DAY-James M. Cox Dayton Intl.) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Hotel connected to the convention centre
Consider a stay at Quality Inn and Conference Center and take advantage of free continental breakfast, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Motorhome/coach/lorry parking, a reception hall and free newspapers
  • A ballroom, a lift and ATM/banking services
Room features
All 135 rooms include comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 40-inch flat-screen TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Languages

Croatian, English, Hindi, Spanish

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.2 out of 10, Very good, 1,001 reviews
The price is €69
includes taxes & fees
29 Jun - 30 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn and Conference Center?

As of 19 Jun 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Conference Center on 1 Jul 2025 start from €58.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn and Conference Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn and Conference Center?

Self-parking and extended parking are free at this property.

What time is check-in at Quality Inn and Conference Center?

Check-in start time: 3 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Quality Inn and Conference Center?

Checkout is at 11 AM.

Where is Quality Inn and Conference Center located?

Located in the heart of Richmond, this hotel is within 1 mile (2 km) of Old National Road Welcome Center and Richmond Mall. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

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Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 210 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 132 out of 1000 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 3 nights in May 2025

8/10 Good

Kenneth

Friendliness of staff, room could be cleaner
Stayed 10 nights in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. A great value.
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an affordable option if you want a nice clean room.
Stayed 1 night in May 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

6/10 Okay

Grace

Disliked: Cleanliness, property conditions & facilities
It’s an affordable option. If you don’t want to spend that much, this inn is okay. There are so many stains on bedsheets, pillowcases, and all around. The room’s smell is not that good and feels like a little dusty. Overall, this is an affordable option.
Stayed 1 night in May 2025

4/10 Poor

Lon

Liked: Cleanliness
Breakfast options were few and not sufficient. Air conditioning unit was noisy, the tv was slow and unresponsive, and the radio did not work in the room. The bed was comfortable and the room was clean.
Stayed 1 night in May 2025

6/10 Okay

Herb

Disliked: Amenities, property conditions & facilities
The property was convenient to my meetings, The property was not in good shape it was dated and in need of repairs
Stayed 4 nights in May 2025

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t clearly stated the pool is closed til further notice, the reason I booked the room. And front desk employee was hateful from the beginning of the interaction.
Stayed 1 night in May 2025

4/10 Poor

Jamie

Disliked: Amenities, property conditions & facilities
staff was unprofessional, wasn't wearing anything to define them as staff. Breakfast was not good, no electricity working so no toaster, only cold cereal, the waffle maker did work, juice machine not mixing juice and coffee were very strong. Beds were comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Little parking, first room had ants in the bed, stains on the sheets. They weren’t first willing to change the room and stated they were full. It was only till we asked for a refund, they gave us another room. Hotel has a stink, hallways were an hot temperature and towels were dirty. Never again, disappointed and disgusted
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed on Expedia as having a pool. Pool closed. Staff said pool has been closed for years. Appears old and run down. Staff not friendly.
Stayed 1 night in Apr 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
It was basic. Staff was friendly. Didn’t use any amenities. Lots of options for restaurants and shopping nearby
Stayed 1 night in Mar 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into lobby that smelled of strong cigarettes smoke along with a dirty smell. Keep in mind there is smoke free sign hanging in the lobby. The staff member told me it was on the clothes of someone else who had walked through. It was clearly not that individual. The whole place smelled of cigarette smoke. Our room was so filthy I had to go ask for a new room. At this point I should have left but we were tired from traveling all day. The bathroom wasn’t clean, towels were yellow looking, thin and had holes. Pillow cases looked like they hadn’t been washed in months. Yellow stained and disgusting looking. The last straw for us was finding a bed bug. We packed up and left. I’m unsure how this hotel hasn’t been shut down by the health department.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not impressed at all with our two rooms. Both of the rooms had water damage, nasty dirty towels and stained bed coverings. If it hadn’t been so late I would of gone to another hotel. I would not recommend this place at all t any one.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Disliked: Property conditions & facilities, room comfort

Not sure I’ll stay again

The bed was terrible. The pillowcases had a peculiar smell to him.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when I’m in town for work. The staff is great and the rooms are extremely nice and clean. I will continue to stay each time because it’s affordable too.
Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
It was close to where we were going
Stayed 2 nights in Oct 2024

4/10 Poor

Herbert

Disliked: Property conditions & facilities
Maintenance was very poor swimming pool and exercise room was not open.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room
Stayed 3 nights in Oct 2024

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

2/10 Terrible

Sameen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful. Felt so unsafe. Arrived and could not find anyone to check me in, waited in the lobby alone with luggage for over 30 minutes until someone arrived. Then waited another 20 minutes while they checked me in even though I had a reservation. Building was incredibly dirty and damaged, smelled of cigarettes despite being non smoking. My room had wholes in the walls, stains on the comforters and im concerned if the bedding was even changed. The toilet was dirty and I felt incredibly unsafe. The next morning I went to get the free breakfast advertised and it was sparse. The coffee machine was broken and tasted extremely off, and the juice tasted even worse, like it was spoiled. Don't go to this hotel. Choose another one. The parking lot and entrance was difficult to navigate, unlit, and felt unsafe. It shared a parking lot with a car dealership….very odd.
Stayed 1 night in May 2025

2/10 Terrible

Patty

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. No kleenex tissue. Hook behind door broke. Elevator was unsafe
Stayed 1 night in Feb 2025