Royal Stoke University Hospital

Had a lovely upgraded room. Cosy and warm.

Excellent hotel, brilliant service, fabulous suite, great value for money, very comfortable staying here, the free top up bar for biscuits, caramel wafers and Tunnocks tea cakes and teas and coffees was a great idea too!

Very average. Room was clean. Hotel was quiet. Location is on an edgier part of town hence cheaper than alternatives closer in. Check in was slow. Had to justify needing more than 1 to key- 3 in the room so had to point out one would be unpractical. Shower head dripped through the night. Had to take it down. Breakfast was a disaster. Long queues and very disgruntled guests. No replenishment of hot buffet. Excuse was kitchen staff and staff in general was short. N.waited an hour for fresh hot food to come out and couldn’t confident ly eat it as it looked under cooked. Very poor breakfast in general considering a very big hotel. Very ripped off there. Only 2 poor young girls in from nt of house. 🏡 plus was the pool and sauna area was a bonus. Probably wouldn’t go back again and lots of other choices of hotels in the area