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"The rooms were comfy (though without individually controlled heating they can get a tad stuffy…. You can open the window by an interesting mechanism that I had to confirm with the staff), and the bathrooms were very nice and spacious for a European ski lodge. Free breakfast was great. One decisive feature that made me choose this hotel was its partially outdoor heated pool. Hot tub après ski is one of my big likes, and their pool, although not heated to jacuzzi temperatures, is still plenty warm for enjoying an outdoor soak in snowy weather. Big sauna and steam room also in the spa. The whole spa closes early, so you can’t really use it for after dinner relaxation, but can treat yourself to a nice après ski indulgence after a day on the slopes."

"There was no water for two days, no way to flush toilets, wash hands, take a shower. Expedia was informed but did not react for 72 hours. No one offered even drinking water. The hotel advised Expedia guests needed to be moved but Expedia did not respond for 72 hours. The hotel provided a full refund but Expedia would not provide it to the customer despite receiving it from the company. "

"rooms were spacious, comfortable with a great view of the snow outside! very convenient location right next to the train station to zermatt as well"

"This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay."

"What an amazing hotel! The staff, the vibes, the drinks, the food - all 10/10!"

"Great hotel!!! Perfect, central location. Perfect Matterhorn view. Big and spacious room. Big and newly renovated bathroom. Decent breakfast. Very friendly staff! Awesome hotel. We’d definitely stay there again!!"

"We had an amazing stay at Hotel Täscherhof where we received an unexpected upgrade to a deluxe suite which included breakfast. The staff were friendly especially Maria who made us feel very welcome and also looked after us in the restaurant which we also recommend. "

"From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing."

"Everything was perfect, and the activities were incredible!"