Saas Hotels

"There was no water for two days, no way to flush toilets, wash hands, take a shower. Expedia was informed but did not react for 72 hours. No one offered even drinking water. The hotel advised Expedia guests needed to be moved but Expedia did not respond for 72 hours. The hotel provided a full refund but Expedia would not provide it to the customer despite receiving it from the company. "

"Beautifully positioned, very helpful friendly staff. Totally satisfactory hotel, would stay again."

"Great food and a nice bar Nice spa area - pool and saunas Super convenient with access to ski rental etc Would be awesome if the kids club had more for older kids :-) We loved our holiday here!"

"Great property with friendly staff. Rooms are comfortable and updated with nice bathrooms and bed are comfortable. "

"A great room, lots of space, clean and high standards. Excellent for traveling with skis and for drying clothes after a long day in the mountains. The staff is great, helpful and very friendly. Also great food in the restaurant. A varied menu, high quality and good value on the daily menu. "

"Delightful stay at this charming, clean, cozy, convenient, friendly hotel! Highly recommended! "

"This is one of the best hotels I have ever stayed in. The actual hotel is beautiful with excellent facilities, but the staff are unbelievable and made our stay. I hardly ever do reviews but I have to recommend this hotel. Saas Fee is a beautiful ski village and loved everything about it. "

"Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back… I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family. Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great. On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our...

"Whatever you remember about youth hostels, this ain't it. Modern, clean, not cheap (it's Switzerland), and it has a very nice wellness spa for a rather reasonable additional charge. Food is good but not fancy, and staff were extremely helpful. The only glitch was that I booked this stay with OneKeyCash, and hotels.com (i.e., expedia) took my money and gave me a receipt showing no balance due, but then didn't actually pay the hostel! That led to lots of extra work for the hostel staff to...

"The hotel respected all my expectation. The internal structure in wood gives you a sensation of heat and makes you feel good. The room is spacious and clean, the breakfast is rich and with good varieties, the staff is very kind and professional. The restaurant is good with excellent dishes. We also went to sauna which although is small is good. Since I skied, I had a private shuttles service from the hotel to the cable way. I hope to come back!"

"its a nice place to stay good ski/boot locker with boot dryer. its a short walk up a steep hill which might not suit everyone . very limited parking ."

"Overall very good stay, few things were annoying - such as the barman didn't know how to make a dirty martini or the restaurant staff's English was quite poor. Otherwise very good resort and great location. "

"A new room. Amazing view. Clean and comfortable. The place has a great spa for free (pool-sauna-infinity pool) "