See all properties

Hotel Rocaval

3.0 star property
Hotel with free parking, near San Cristóbal de las Casas Cathedral

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Rocaval

Outdoor banquet area
Reception hall
Junior Suite
Daily cooked-to-order breakfast (MXN 160 per person)
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
The price is €54
includes taxes & fees
6 Nov - 7 Nov
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Design Bungalow

Design Bungalow

Design Bungalow

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cots/infant beds
Dining table
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Living area

Standard Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Villa Mercedes
Parking included
Free WiFi
Restaurant
Breakfast available
8.8 out of 10, Excellent, (235)
The price is €63
includes taxes & fees
18 Nov - 19 Nov
Hotel Villa Mercedes

About the area

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • Huitepec Ecological Reserve - 7 min walk
  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 3 min drive
  • Mesoamerican Museum of Jade - 3 min drive
  • San Cristóbal de las Casas Cathedral - 3 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 69 min drive

Restaurants

  • ‪El huarachazo - ‬8 min walk
  • ‪El 7 Mares - ‬3 min walk
  • ‪Fragola - ‬4 min walk
  • ‪Cacao Nativa - ‬1 min walk
  • ‪Asador la Herradura, Carnes & Cortes - ‬2 min walk

About this property

Hotel Rocaval

Hotel in the business district
Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall
  • An off-lead area, smoke-free property and a front desk safe
Room features
All 95 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, hairdryers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and free tea bags/instant coffee

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barra café especialidad
  • Coreano Contem. Teddy´s

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (1,270 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350, per pet, per day, plus a deposit of MXN 1500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 160 for adults and from MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Rocaval pet-friendly?

Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Rocaval?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Rocaval on 6 Nov 2024 start from €54.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Rocaval?

Self-parking is free at this property.

What time is check-in at Hotel Rocaval?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Rocaval?

Checkout is at noon.

Does Hotel Rocaval provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-7:00 PM on request. A fee of MXN 1650 per vehicle applies.

Where is Hotel Rocaval located?

Situated near the airport, this hotel is within 1 mi (2 km) of Grutas de San Cristóbal and San Cristóbal de las Casas Cathedral. Arco de El Carmen & Centro Cultural El Carmen and Huitepec Ecological Reserve are also within 10 minutes.

Hotel Rocaval Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 91 reviews" "
Rating 8 - Good. 24 out of 91 reviews" "
Rating 6 - Okay. 11 out of 91 reviews" "
Rating 4 - Poor. 4 out of 91 reviews" "
Rating 2 - Terrible. 6 out of 91 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Alberto

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Barry S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Stayed 1 night in Dec 2023

4/10 Poor

Wonseak

Stayed 1 night in Jan 2022

8/10 Good

Karla Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror. Staff is nice and acomodating
Stayed 2 nights in Oct 2021

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

2/10 Terrible

Jonathon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
Stayed 1 night in Jan 2021

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pueden mejorar las camas
Stayed 3 nights in Oct 2024

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien en todos los aspectos
Stayed 1 night in Oct 2024

8/10 Good

Eliezer

Stayed 1 night in Sep 2024

6/10 Okay

Fabiola

Stayed 1 night in Aug 2024

8/10 Good

Humberto

Stayed 1 night in Jul 2024

8/10 Good

Francisco Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gustavo Ramiro Aranda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Permiten ruido de otros huespedes despues de las 0:00horas
Stayed 2 nights in Apr 2024

10/10 Excellent

Jesus Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 2 nights in Apr 2024

10/10 Excellent

MARIA NAPAVE

Stayed 1 night in Apr 2024

6/10 Okay

BLANCA ESTHELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
NO TIENE AIRE FRIO, UNICAMENTE CALEFACCIÓN. Y LOS CUARTOS SON DEMASIADO CERRADOS, Y ES NECESARIO EL CLIMA FRIO. SE ESCUCHA MUCHO EL RUIDO AFUERA DE LOS CUARTOS.
Stayed 1 night in Mar 2024

10/10 Excellent

Oscar Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Iimpio, cómodo y agradable.
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 4 nights in Dec 2023

10/10 Excellent

Deysi Yomalli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023