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Asclepios Wellness and Spa

4.0 star property
Hotel in Tambor with 4 outdoor pools and full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Asclepios Wellness and Spa

Interior
Indoor pool, 4 outdoor pools
Deluxe Room
Sauna, hot tub, steam room, Turkish bath/hammam, mud baths, hydrotherapy
Hallway

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
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Room options

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Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 2 Single Beds, Mountain View

Deluxe Twin Room, 2 Single Beds, Mountain View

Deluxe Twin Room, 2 Single Beds, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Down duvet
Premium bedding
Bathrobes
Desk
Wardrobe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Down duvet
Premium bedding
Bathrobes
Desk
Wardrobe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Down duvet
Premium bedding
Separate bath and shower
Bathrobes
Desk
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior
Chayote Lodge
Breakfast included
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (44)
The price is €208
includes taxes & fees
14 Nov - 15 Nov
Chayote Lodge

About the area

Map
Av 2 Alfaro Ruíz A-26, Tambor, Alajuela

What's nearby

  • Zoo Ave - 9 min drive
  • Juan Santamaría Park - 11 min drive
  • Alajuela Cathedral - 11 min drive
  • City Mall - 12 min drive
  • Parque Viva - 19 min drive

Getting around

  • San Jose Cemetery Station - 30 min drive
  • San José (SJO-Juan Santamaría Intl.) - 23 min drive

Restaurants

  • ‪Chery's - ‬7 min drive
  • ‪La Parrillita de Pepe - ‬5 min drive
  • ‪Las Delicias del Maíz - ‬7 min drive
  • ‪Bar Hunter's - ‬6 min drive
  • ‪Bar y Restaurante Morales - ‬7 min drive

About this property

Asclepios Wellness and Spa

Upscale hotel in the mountains
You can look forward to free full breakfast, a garden and dry cleaning/laundry services at Asclepios Wellness and Spa. Treat yourself to a body scrub, a massage or a facial at Asclepios, the on-site spa. The on-site restaurant, Higia, offers breakfast, lunch and dinner. Yoga classes and fitness classes are offered at the gym; other things to do include horse riding and hiking/biking. Free WiFi in public areas is available to all guests, along with a bar and a steam room.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Free self-parking
  • Airport pick-up service (surcharge), smoke-free property and luggage storage
  • Multilingual staff, a 24-hour front desk and 1 meeting room
Room features
All rooms are individually furnished, and include comforts such as premium bedding and dressing gowns, as well as thoughtful touches such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Higia

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: CRC 12000 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Asclepios Wellness
Asclepios Wellness Alajuela
Asclepios Wellness Hotel
Asclepios Wellness Hotel Alajuela
Asclepios Wellness & Healing Retreat Costa Rica/Alajuela
Asclepios Wellness & Healing Retreat Hotel Alajuela
Asclepios Wellness Spa
Asclepios Wellness Spa
Asclepios Wellness Spa Tambor
Asclepios Wellness and Spa Hotel
Asclepios Wellness and Spa Tambor
Asclepios Wellness and Spa Hotel Tambor

Frequently asked questions

Does Asclepios Wellness and Spa have a pool?

Yes, this property has an indoor pool and 4 outdoor pools.

Is Asclepios Wellness and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Asclepios Wellness and Spa?

Self-parking is free at this property.

What time is check-in at Asclepios Wellness and Spa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Asclepios Wellness and Spa?

Checkout is at noon.

Does Asclepios Wellness and Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of CRC 12000 per room applies.

Where is Asclepios Wellness and Spa located?

Situated near the airport, this spa hotel is within 6 miles (10 km) of Central Market Alajuela, Zoo Ave and Central Park. Juan Santamaria Historical Museum and Juan Santamaría Park are also within 6 miles (10 km).

Asclepios Wellness and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 101 reviews" "
Rating 8 - Good. 33 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 7 out of 101 reviews" "
Rating 2 - Terrible. 9 out of 101 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I got two voicemails from Expedia before the reservation saying the hotel was closed . I called Expedia talked to an agent that then said no it’s open and the reservation is good. My son and I drove there got to the gate which was closed and there was no one to be found. No Expedia is not even refunding me . Not only should you not book this hotel but you should not book anything through Expedia .
Stayed 1 night in Aug 2022

2/10 Terrible

Sarah

Travelled with partner
Disliked: Staff & service
Our experience with this Spa started on the first part of our 2 stop flight to Costa Rica with a WhatsApp message from one of the people working there letting us know that our card wasn't going threw - We had already paid threw Expedia and the charge was on our statement so I was VERY confused as to what was happening. We contacted Expedia who could not get them on the phone. The Spa wanted us to cancel threw Expedia and rebook directly with them with a card. At this point I let them know directly that Expedia was trying to get in touch with them they told me that Expedia was telling them to tell me to cancel and just pay them directly - at the same Expedia was telling me they weren't able to get a hold of anyone at the resort. The Spa also made it clear that if we didn't put a card down to hold the room it wouldn't be available upon out arrival but that if we booked directly they could get us better rates. It was becoming clear that the Spa was just trying to avoid paying Expedia whatever part of the fee they usually get. We were ultimately forced to book another hotel during our layover and Expedia told us we had to wait until they get their money back from this place to refund us on that stay. I think its insane that Expedia still has this location listed on their services with this level of dishonesty and stress that they put on their customers. Keep in mind we were literally on a flight to this destination when the first message came threw. DO NOT BOOK HERE!!!
Stayed 4 nights in Aug 2022

8/10 Good

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo

Stayed 1 night in May 2022

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

Marcus

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a peaceful place with a good ambiance in which you can get great spa services, but is under staffed. The restaurant was overpriced for what you got and not in line with it's pricing, like no bread or salads to go with your entrée, or that the dessert was inedible. There no TV's in the room, and that is ok, but there is also no air conditioning which is ok if you have air flow... but there was no screens on the balcony doors or windows... so either you get bit up by bugs with the windows open, or they are closed and you are hot at night. Also pretty bad was the bed. Clearly it had seen better days and was actually collapsed on one side with a curved crease down the middle, so you felt like you were rolling off the edge if you were on that side of the bed.
Stayed 1 night in Jan 2022

2/10 Terrible

Julia

Stayed 2 nights in Nov 2021

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful, the site is wonderful and the rooms are great! They were short on staff so the restaurant service was slow and I couldn’t get the massage I wanted.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space excellent customer service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful attentive staff, beautiful peaceful accommodations. Enjoyed the atmosphere and friendliness of the facility and staff.
Stayed 3 nights in Jun 2021

8/10 Good

Rukhsana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

matilda

Liked: Cleanliness, room comfort
Not the most attentive staff
The hotel in itself was lovely, but we were the only guests there and so I would have imagined the staff to be a bit more attentive. Breakfast was nice but we did miss cooked options.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities
There was one person running the whole hotel! He was very nice man & did his best. ....but it is obvious that the hotel does not get enough business and is UNDER STAFFED. No bar , no air conditioning, no TV. Hot tub cold....pool dirty. 😩😩😩😩😩
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Poor Quality-Price-Ratio. Food was not really good. The place was empty and the staff were not always available.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the big open rooms and high ceilings. The place was really lovely and all the little details were very nice. The bed was extremely comfortable and I loved going to sleep with the stars and waking up with the sun. I very much enjoyed lounging by the pool and thought the service was excellent from breakfast to poolside pitchers of water. I will definitely come back and stay longer.
Stayed 1 night in Jan 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Braulio and the staff made sure I had a wonderful stay. It has the convenience of being close to the airport but still gives you the escape of the country with beautiful views of coffee fields in the distance.
Stayed 1 night in Jun 2018

10/10 Excellent

Robert, Uvita de Osa, Puntarenas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well operated hotel and spa. Great staff. 20 minutes from the airport. Rooms are large and well designed. We stayed only night and plan to return.
Stayed 1 night in May 2018

2/10 Terrible

Amale

Liked: Room comfort
Disliked: Cleanliness, staff & service
Overpriced for the service and amenities included. The breakfast is pathetic, the service is lacking, the pools are unusable as they’re freezing cold, half the machines at the gym don’t work and the massage was basic at best. The room size and the view were the only redeeming features.
Stayed 3 nights in Jan 2018

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views, but falls short of potential
The views are amazing. The room was comfortable, although no AC (in the winter that works - not sure if one was there during the summer!). The staff was friendly, but not particularly knowledgeable. Also, on our arrival date, we were later than expected - about 830, and by then they had closed not only the restaurant, but even the bar. Overall, this property has potential, but needs a professional management team to bring it up to the standard it could achieve. Finally, wifi was only available in the lounge area - and even that was pretty weak.
Stayed 2 nights in Dec 2017

6/10 Okay

Bill, SJ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not comfortable to sleep
With no blinds on the windows and too close to the street noise, is almost imposible to sleep and rest

8/10 Good

Jon, Houston, TX

Liked: Cleanliness, staff & service
Quiet getaway
Quiet getaway close to the airport. Quaint resort with great views of the area. We didn't use the spa but looks great. No tv, no wifi (except in the lobby), just relaxation. Maintenance of the resort is somewhat lacking but still with the visit.

4/10 Poor

Petra, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn't live up to expectations
My husband and I booked a stay for the last night of our 10 day trip to Nicaragua and Costa Rica. We were hoping to use the spa facilities, possibly have a massage (after a 5-day biking trip) and luxuriate in our en-suite room (which looked beautiful). Sadly we arrived just after 5 to learn the spa was closing, no massage therapists were on site and the room in our bath had no plug so we couldn't even have a bath. Also, no plug could be found on the whole property despite only a handful of the rooms being let out. By the end of our stay, still no fix for the issue. The manager was less than helpful and when we complained he fluffed his way through a series of implausible excuses but never apologised. The next morning we called to ask what time the spa opened, arrived at the appointed time to find it closed, cold and out of use. Again, another pathetic excuse from management saying it had to be booked. (Did we not phone two hours previously?). Really disappointed. Asclepios LOOKS like the whole package but comes up short in many areas, most notably service and customer care. For five star pricing in Costa Rica you expect all-singing, all dancing but sadly these guys just take the money and have no pride in the customer experience. Don't be fooled by the pretty packaging, your money is better spent elsewhere.

10/10 Excellent

KK, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
botique hotel
Lovely! Acoomodating and friendly staff and wonderful treatments!

6/10 Okay

Verified traveller

Liked: Staff & service
Nice hotel
My husband and I stayed here for one night during our honeymoon. The hotel itself is nice and cute and reminds you of a wellness resort. However we were the only ones staying inside this hotel so it felt very lonely indeed. The rooms were nice with great views and the bed was comfortable as well. Bathrooms are nice and big and feels cozy. We thought the pool was ready for use but turns out that the pool has been under construction for some time. We did not get any notification of this at the time of booking.