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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Meeting facility
Breakfast, lunch, dinner served; local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is €97
includes taxes & fees
8 Aug - 9 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
City Place, Santa Ana, Santa Ana

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 km
  • Momentum Lindora Shopping Center - 3 min drive - 2.1 km
  • Terrazas Lindora Shopping Center - 4 min drive - 2.8 km
  • Multiplaza Mall Escazu - 6 min drive - 6.7 km
  • National Stadium of Costa Rica - 12 min drive - 12.4 km

Getting around

  • San Antonio de Belen Station - 14 min drive
  • San José (SJO-Juan Santamaría Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Donde Totto - ‬10 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel near City Place Santa Ana
Located close to Business Center Forum 1 and Multiplaza Mall Escazu, Hilton Garden Inn Santa Ana San Jose provides a swim-up bar, a corner/local shop and a terrace. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a shopping centre on-site.
You'll also find perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • 6 meeting rooms, a banquet hall and coffee/tea in reception
  • Guest reviews say great things the pool, helpful staff and proximity to shopping
Room features
All 143 individually furnished rooms include perks such as heated floors and laptop-friendly workspaces, in addition to amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and LED light bulbs

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00, per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 8 Aug 2025 start from €97.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Garden Inn Santa Ana San Jose provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 33 per vehicle applies.

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

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Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 577 out of 778 reviews
Rating 8 - Good. 119 out of 778 reviews
Rating 6 - Okay. 48 out of 778 reviews
Rating 4 - Poor. 15 out of 778 reviews
Rating 2 - Terrible. 19 out of 778 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay with family
Stayed 7 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very neat and clean
Stayed 6 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Great staff, clean, nice gym and amenities
Stayed 1 night in Jul 2025

8/10 Good

Denise

Property was clean and the food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel ever !
Stayed 3 nights in Jun 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Love this place

10/10 Excellent

Riane

Liked: Amenities
Great location with various of food and shopping option.
Stayed 1 night in May 2025

10/10 Excellent

DeNorris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation for a great price.
Stayed 1 night in May 2025

10/10 Excellent

Forrest Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great the staff especially Sebastian who helped us navigate around and got us some great tours.
Stayed 3 nights in May 2025

8/10 Good

Edwine Darby

Liked: Cleanliness, amenities, property conditions & facilities
Room was a decent size. Nice neighborhood with restaurants around a playground near by. The pool was warm and our kids enjoyed their swim
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel in a very nice place.
Stayed 1 night in May 2025

8/10 Good

Sagun

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time!
Stayed 6 nights in May 2025

10/10 Excellent

Nora Germine

Liked: Cleanliness, amenities, property conditions & facilities
How walkable it was.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
It’s perfect everything nice.
Stayed 6 nights in May 2025

10/10 Excellent

richard

Very comfortable. Heated pool
Stayed 7 nights in Jun 2025

6/10 Okay

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Very very noisy. There was loud music coming from the street bar until midnight. So noisy could not sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Would be coming back and staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Kerry-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel has a well-maintained appearance (modern decor) and is in good condition. However, the room I stayed in had a very strong moldy odor, and visible mold was present in the shower. It would be helpful if the bathrooms had proper ventilation. On a positive note, the property is in a great location, close to many dining options, and is both kid- and pet-friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

SVCasal

Great hotel and professionalism from the crew!
Stayed 2 nights in Mar 2025

8/10 Good

Jegathesan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for short stay and shopping
Stayed 1 night in Mar 2025

8/10 Good

Dannyele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location and property, especially if you're visiting Costa Rica on business.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tharaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Much better service than anywhere in USA.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great locations and restaurants around the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located, with a lot of restaurants nearby. great service, especially from Sebastian.
Stayed 3 nights in Apr 2025