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InterContinental Costa Rica at Multiplaza Mall by IHG

5.0 star property
Luxury San Rafael hotel connected to a shopping centre, a quick walk to Multiplaza Mall Escazu

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Photo gallery for InterContinental Costa Rica at Multiplaza Mall by IHG

Aerial view
View from room
Presidential Room, 1 Single Bed
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is €270
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool View

Room amenity

Classic Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (Top Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Club lounge access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club Lounge Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access, Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Club lounge access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Top Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Club lounge access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Club lounge access

View from room

Room, 2 Double Beds, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club lounge access, Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Club lounge access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds

Room amenity

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

  • Multiplaza Mall Escazu - 5 min walk - 0.4 km
  • Hospital Cima San José - 19 min walk - 1.6 km
  • Avenida Escazú Shopping Center - 3 min drive - 2.0 km
  • Sabana Park - 7 min drive - 5.7 km
  • Costa Rica Convention Center - 14 min drive - 13.5 km

Getting around

  • Jacks Station - 7 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 18 min drive

Restaurants

  • ‪Le Petit Chez Christophe - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪La Oliva Verde - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Fabbrica Pizzería - ‬8 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

Luxury family-friendly hotel refurbished in 2020 and located near Multiplaza Mall Escazu
Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall by IHG provides a poolside bar, a terrace and a shopping centre on-site. Indulge in a body scrub, a massage and a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Babysitting (surcharge), tour/ticket information and a banquet hall
  • ATM/banking services, wedding services and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 372 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with free toiletries and hairdryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (CRC 8,630 per day)
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Factory
  • Nau Sushi Lounge
  • Pimento
  • The Market
  • Zambra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (31,215 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children
  • Covered self-parking fee: CRC 8630.00 per day
  • Valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall by IHG on 28 Mar 2025 start from €270.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Costa Rica at Multiplaza Mall by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Costa Rica at Multiplaza Mall by IHG?

Self-parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Costa Rica at Multiplaza Mall by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Costa Rica at Multiplaza Mall by IHG located?

This family-friendly San Rafael hotel is located on the Strip, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

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InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 653 reviews
Rating 8 - Good. 151 out of 653 reviews
Rating 6 - Okay. 57 out of 653 reviews
Rating 4 - Poor. 24 out of 653 reviews
Rating 2 - Terrible. 35 out of 653 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Great place for families and business.
Stayed 6 nights in Feb 2025

10/10 Excellent

Roric

Everything that I needed was available inside the hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Gregory

My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life.
Stayed 2 nights in Jan 2025

10/10 Excellent

steven

Close to good shopping you can walk but crossing is a bit of a risk jaja
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo

.
Stayed 4 nights in Jan 2025

2/10 Terrible

Rodrigo

Air conditioning did not work. Dated Bedrooms In the original tower Terrible
Stayed 1 night in Feb 2025

10/10 Excellent

Xavier

Very nice hotel. , close to mall and other businesses.
Stayed 3 nights in Oct 2024

10/10 Excellent

Idemudia

Great stay. Very comfortable. Would recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Carlos

The bed was old and horribly lumpy, as a couple we were forced to sleep apart because there was a huge ridge in the middle of the bed, and completely sunken on either side. We barely slept because of this. Absolutely not fitting for a hotel of this price and category. The room also smelled musty from the air conditioning. Overall a very big disappointment, especially for the price I was charged. The only redeeming quality was the food, which was quite good.
Stayed 3 nights in Feb 2025

6/10 Okay

Alejandro

Liked: Cleanliness
The hotel is very well located. I booked a room with a pool view but unfortunately, the person from reception gave us another room with no nice view. If you try to call the front desk or even room service you will be lucky to get through, the hallway was dirty, and when we arrived to the hotel no one helped us with our luggage not even a welcoming greet, was not what I expected, until now I still have problems with my payment, the hotel still has my preauthorization charge and not my final charge after my departure.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tammy

Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.
Stayed 7 nights in Oct 2024

2/10 Terrible

Araceli

Liked: Staff & service
This is a nice hotel but I think it was more for locals as they have a lot of conferences. Staff was very friendly as they smiled but not helpful as tourist. As a tourist we need information and guidance. The service was slow paced. But definitely felt safe and secure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Federico

A
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon Maureen

The staff were very attentive. As we were there for our sons funeral this was especially appreciated…
Stayed 4 nights in Sep 2024

2/10 Terrible

Judy

Disliked: Staff & service
For a hotel of this level, the staff was horrendous, at the registration desk, for room service, and in general, customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gautam

Front desk and house keeping is awful- they don't respond or pick up phone.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victor

It’s a great place and has a lot going on
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Best Hotel in San Jose but on the pricy side. All the restaurants are great and the Mall next door has a lot to do including a great cinema.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Great place to stay. Clean rooms. Higher end hotel. Food was unfortunately just ok - dinner and breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Staff was above and beyond professional and friendly! Food was excellent
Stayed 1 night in May 2024

10/10 Excellent

Brian

Very clean , Loved the resturants
Stayed 2 nights in Feb 2024

10/10 Excellent

Gian

Excellent property located directly off the main highway and across the street from a huge mall and movie theatres. Staff very polite and professional. Property gorgeous with pools, spa and full gym. Lots of dining options. Recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Les

Great hotel - Loved the pool area and choice of restaurants
Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory

My girlfriend and I stay at this hotel probably six times a year. Staff is very friendly. Food is always excellent and it's very convenient for shopping.
Stayed 1 night in Apr 2024

10/10 Excellent

Bill

Great for Business Travelers
Great for business travel! Very accommodating for Western travelers and great location.
Stayed 2 nights in Oct 2023