6/10 Okay
Kimberly, Covington
Travelled with family
27 Jan 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures on Expedia and their site are VERY outdated. The resort exterior is super run down and underwhelming. You drive up and the first thing you see is the "casino" which is closed and dilapidated. We got there around 6:30 and the lobby was closed luckily a worker let us into our room.
1/2 the resort is going through renovation which was not mentioned so the main pool would not be a place you would want to hang out.
The cabana we stayed in was nice- definitely dated but served the purpose. There was 4 of us and we were given 3 towels (we got more the next day) and there was nowhere to hang anything. We had bathroom towels all over the room.
I am sure this place used to be amazing, but it has definitely lost a lot of its luster. We really didn't do anything there but sleep. There were two pools but we did not use either as they did not seem that clean. We got one cup of coffee for $5usd that was Kirkland brand but did not get any food so not sure quality there.
We had stayed at the Belizan Shores last year and wished we would have moved but it was too much of a hassle.
All of the staff that we talked to were great- friendly and attentive.
Kimberly
Stayed 4 nights in Jan 2025