Sierra de Guadarrama Holidays

The property is beautiful in general. It needs to improve its included breakfast by offering a wider variety of items. The A/C in the room (very spacious) was not working properly. The pillows need to be changed to better ones because the ones that were offered do not give the proper head support. Also, the mattresses need to be changed to more comfortable ones. Loved the Ilunion brand shampoo/body soap that was offered. The staff was very friendly and very helpful and prompt when I was checked in to an uncleaned room by mistake. The situation was resolved right away. I like the proximity of the property to the airport which is one of the main reasons I chose it. I would like to see the property improve in the mishaps mentioned above to consider another future stay.

Rooftop terrace is lovely spot to sip wine, read, snooze, chat.

I liked the comfort of the bed. I did not like the rain shower head. It did not fall straight down. It instead squirted in different directions.

very good staff very good hotel

Great hotel in an excellent location. Rooms are clean, nicely setup and comfortable. Service was truly excellent accommodation all our requests. We highly recommend this hotel.