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Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

4.0 star property
Hotel with free breakfast, near Bugis Street Shopping District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Exterior
Outdoor pool
Minibar, in-room safe, soundproofing, free WiFi
Café
Minibar, in-room safe, soundproofing, free WiFi

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is €125
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Private bathroom
Hairdryer
Hydromassage showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is €112
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926

What's nearby

  • Mustafa Centre - 16 min walk - 1.4 km
  • Bugis Street Shopping District - 4 min drive - 3.1 km
  • Orchard Road - 4 min drive - 3.9 km
  • Marina Bay Street Circuit - 6 min drive - 5.1 km
  • Marina Bay Sands Casino - 7 min drive - 6.0 km

Getting around

  • Farrer Park Station - 13 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore (XSP-Seletar) - 19 min drive

Restaurants

  • ‪Citadines Balestier Singapore - ‬1 min walk
  • ‪Balance Coffee - ‬1 min walk
  • ‪Ng Ah Sio Pork Ribs Soup Eating House - ‬4 min walk
  • ‪China Whampoa Home Made Noodle - ‬6 min walk
  • ‪Sing Hon Loong Bakery - ‬4 min walk

About this property

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Upscale hotel revitalised in 2023 and located near Mustafa Centre
Free continental breakfast, a terrace and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel. The on-site international cuisine restaurant, The Great Room, offers breakfast, lunch, dinner and light fare. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self-parking (surcharge), coffee/tea in reception and a ballroom
  • 2 meeting rooms, a banquet hall and wedding services
  • Smoke-free property, a lift and multilingual staff
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 231 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SGD 150 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: SGD 8.72 per day
  • Pet fee: SGD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow

Frequently asked questions

Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel on 6 Dec 2024 start from €124.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express and Suites Singapore Novena, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of SGD 150 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Self-parking is available for SGD 8.72 per day.

What time is check-in at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Express and Suites Singapore Novena, an IHG Hotel located?

Located in Novena, this hotel is within 1 mi (2 km) of Mount Elizabeth Novena Hospital and Mustafa Centre. Orchard Road and Gardens by the Bay are also within 3 miles (5 km). Farrer Park Station is 13 minutes by foot and Novena Station is 17 minutes.

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 272 reviews" "
Rating 8 - Good. 90 out of 272 reviews" "
Rating 6 - Okay. 17 out of 272 reviews" "
Rating 4 - Poor. 6 out of 272 reviews" "
Rating 2 - Terrible. 4 out of 272 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite a very nice hotel
Stayed 7 nights in Oct 2024

8/10 Good

Aurora, Abbotsford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Marcelino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The toilet bidet was leaking and water scatters around the floor area
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

potato

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 5 nights in Oct 2024

10/10 Excellent

potato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience with the holiday inn is wonderful,and I appreciate the excellent service
Stayed 2 nights in Oct 2024

8/10 Good

junior Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good overall. The room was clean and comfortable. All the staff members were very helpful and professional in their conduct. We had a lightning issues in our room and they address it right away and when itnwas discovered that it would take some time to resolve they actually moved us toba different room that was an upgrade from our previous room. The food was very good overall. We certainly recommend this hotel to anyone who is looking for a good place to stay.
Stayed 6 nights in Oct 2024

8/10 Good

Daniel

Stayed 4 nights in Sep 2024

8/10 Good

Dale Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy with great staff. Room was good for adult and child as we needed with appropriate facilities.
Stayed 5 nights in Sep 2024

6/10 Okay

Grace Mei Yen

Stayed 2 nights in Aug 2024

8/10 Good

KA LOK

Liked: Cleanliness, staff & service, property conditions & facilities
Travel is good.
Stayed 2 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a highway road frontage, definitely not quiet!
Stayed 6 nights in Sep 2024

10/10 Excellent

Lee Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

chiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in. Staff were friendly and helpful. Excellent complimentary breakfast. Competitive priced lunch and dinner with hotel guest discount. Guest have complimentary use of pool and gym. Bottle water is complimentary. Rooms are perfectly adequate in size. Air conditioning is individually controlled in each room. The nearest train station is approximately 15 mins walk which is challenging in the heat and humidity. There is a bus stop near the hotel. If we visit Singapore again we would be happy to stay here again
Stayed 10 nights in Sep 2024

8/10 Good

Padma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this place for 7 nights. Very clean and convenient area. Staff was very helpful in giving us directions to places or any information we needed. Richard at the front desk was very accommodating great customer service. He was our go to person. Thank you Richard. Housekeeping staff was amazing. Breakfast was the best. Lots of choices for vegetarians. Will definitely stay there again if visiting Singapore.
Stayed 7 nights in Sep 2024

8/10 Good

Bevin

Stayed 4 nights in Aug 2024

10/10 Excellent

Wilfredo, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not excellent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Dear Sir Attention: General manager I recently stayed at your hotel for three nights, and I must say it was the most unpleasant hotel experience I’ve had in 55 years of travel. Upon checking in, I encountered an exceptionally rude receptionist who told me to "get out of his hotel." He refused to provide me with the Wi-Fi password and even demanded that I apologize to him. When I pointed out that it wasn't his hotel and that he should apologize for his behavior, he remained unapologetic and continued to be uncooperative. I was already dealing with several other issues, and this unprofessional treatment only added to my frustration. Eventually, management intervened and offered to upgrade my room. While I reluctantly accepted the upgrade due to time constraints, I felt it was a poor attempt to rectify the situation. Overall, my stay was far below what I would expect from a reputable hotel, and I would not recommend this location to others UK
Stayed 3 nights in Aug 2024

10/10 Excellent

April Andrea Sicad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Mikaylah

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, comfortable, clean & quality chattles
Excellent check in. Arrived 5am so were lucky enough to have been able to pay for last minute early check in and have breakfast. Comfortable bed with choices of firm or soft pilliows. Room clean and had all necessities including bottled water, safety deposit box, ironing board and iron. Breakfast was good with wide selection of food available. Staff very efficient clearing tables. On the Sunday morning the dining room was a bit manic with children and adult guests alike queue jumping/not waiting their turn, pushing their way to the food and snatching utensils just as we were about to pick them up. However the following 2 days were fine. Received a complimentay late check out of 1pm as we had a late flight. Bar staff were very friendly and helpful advising about the Jewel and eateries at the airport. Easy 20 minute walk to the Novena metro station. A very comfortable stay, would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The duty manager Suriadeva at check in was amazing. He was friendly, polite, explained to us the area and checked us in quickly. Room was big, and breakfast delicious.
Stayed 1 night in Aug 2024

8/10 Good

Yasufumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is but far from the central area, but it's good for business stay.
Stayed 4 nights in Jul 2024