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"This was the first family trip in a very long time. We had an amazing time. The hotel was clean and the employees were anll very friendly and helpful. We loved the waterpark and the arcade. Only thing that we could complain about was our room location. It was on the first floor facing the lobby check in area. So while we tried relaxing on the patio it was hard due to the high number of cars and buses coming and going at al hours of the day and night. Also, waiting to retrieve my id after borrowing a luggage cart. Both times I had to wait a while for someone to come and assist me. We also had to ask multiple times to have our room restocked of paper products and trash bags. "

"The staff is very friendly and accommodating. The villa was clean and spacious. Nicely furnished too."

"The rooms are very clean. Had to wait a little bit for our room to be ready but overall best experience. "

"The hotel staff was very polite and helpful! The breakfast buffett wasnt available, but the menu options were excellent and included in the vouchers that we purchased. The rooms were large and very clean. The location could not have been better. We will definitely return for our next stay in Orlando."

"The stuff at this property were very welcoming and friendly! The property is truly kept up to par. My overall experience with the property was a 10/10"

"The beds were very comfortable with 3 pillows of different softness"

"Kiddos will definitely have a blast"

"I really enjoyed this property. Affordable, the retro feel, the oldies music, and the beds were very comfortable. My children and I really like the view of Volcano Bay...such a fun resort and very close to all the other Universal Studio parks. I would recommend this hotel to my friends and family. I would return to this resort."

"The property was very clean spacious and accommodating. The staff were very nice. Overall it was a wonderful stay"