CitizenM Hotels hotels in St Albans, England

"The room was clean and spacious. The beds and pillows were really comfortable. Lovely view of the marina from our room too. Lovely helpful staff."

"My second home…in London"

"Comfy bed and great location and transport links"

"The hotel is clean, close to Big Ben in England and the London Eye. There are a few gift shops on a somewhat dirty street under the tunnel where the car park is situated, but you can also find shops on your way to Big Ben. A Starbucks is near the hotel as you head toward the London Eye. The hotel does have restaurants on the premises; however, there are no other dining options nearby. Overall, we received excellent service from most of the hotel staff, although we encountered a few individuals who seemed less enthusiastic and unwilling to help on a particular day. We had shower door issues, but they were fixed immediately. We requested the key for the terrace and got it as soon as they could bring it up, but the gentleman did not explain anything, just asked me to sign for the key and figure things out myself. "

"Can’t complain good stay"

"Great hotel to stay at, great central location. Staff helpful and friendly. Nice restaurant and good breakfast options. "

"A lovely second stay for us. Easy and friendly check in and an ideal location for all Londons attractions and restaurants. We enjoyed eating breakfast outside on the terrace and will definitely return "

"The location is fantastic—very walkable and close to everything while being safe and quiet. The staff were friendly, attentive, and made the stay feel really welcoming. Clean amenities and excellent service all around. The only downside was the mattress—it was an older coil style and not the most comfortable for a good night’s sleep. That said, everything else was lovely, and I’d still happily stay here again for the great location and overall experience."

"Great place"