Minneapolis - St. Paul Hotel Guide. Hotels in St. Anthony West, Minneapolis - St. Paul, United States of America

"Overall my stay was everything I could've wanted or needed. Breakfast was amazing, the pool area was great, and the service was - almost- impeccable. Pierre was above and beyond at check-in and other interactions I had with him such as asking for directions, etc. Aaron, however, does not need to be working in the hospitality industry. I came down to look into extending my stay an extra day and- I am not exaggerating - took over 20 min scrolling through his computer trying to find what the rate would be for the extra day. Eventually he gave up, told me he couldn't find it and to just go ahead and book it through hotels.com. I explained that I wanted to keep my same room and would prefer to book it at the front desk and he told me I'd have to ask the lady working next to him. Meanwhile the line had grown to 5+ people waiting to check-in and I had to wait all over again to speak to the other person working front desk. While waiting , I overheard him tell the next people they'd have to wait for their room even though it was past checkin time and didn't offer them any explanation and just ignored their concerns. In less than 5 minutes she gave me the rate and reserved the extra night. Aaron did not apologize or act like he cared at all about my time, or the long line of people waiting behind me and honestly seemed annoyed to even have to do any work. I have worked in retail management for over 15 years so I will never give anyone a bad review unless they truly deserve it. "

"Very nice"

"Great property and staff."

"Great place to spend the night.before an early flight the next morning."

"Needs updating tho. Also attended New Years Eve party in adjoining IDS building. No breaks on room rent. Paid over 100.00 each to to get into party for a glass of champagne. Drinks were 18.00 each. And only 2 elevators of 4 worked in hotel. Very very slow"

"Loved all the activites for the kids and food and drink availability!"

"Great location, was a little disappointed that it was under remodel. Service was great. "

"We liked how close we were to MOA, the staff was nice and our room was comfortable. The only thing we didn’t like was not enough parking spaces. "