4/10 Poor
Richard
Travelled with group
19 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The property was just filthy. I realize that they had just been through two hurricanes and the first floor level was not available, but that doesn’t make up for how filthy the property was on the seventh floor and the sixth floor and the fifth floor. The carpet in the hallways was so stained you would’ve thought someone had bled to death there. We had a recently renovated room and the floor tile in our room was so filthy that I walked around for just 10 minutes in white sox and the bottoms were black. The kitchenette area was poorly stocked. I had to call down to get some silverware. There was no microwave and we had to call down to get that delivered too. The phone in the room did not work so you had to call down from your cell phone, no big deal if the rest of the place was up to par. Only one of the three restaurants was open. The gym was closed. The playroom for foosball, ping-pong, etc was closed. I asked them to waive the hotel resort fee since so many of the amenities were not available and they said they did waive it for people who stayed before October 31. I have no idea what that has to do with the fact that these areas were still not available. Housekeeping’s quick response was about the only good thing. The location and beauty of the beach was nice but every hotel along the strip had that going for it. I do not recommend The Sirata. It was massively overpriced for what we received.
Richard
Stayed 5 nights in Nov 2024