See all properties

The Ritz-Carlton, St. Thomas

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Lobby
View from property
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
Couples treatment room(s), body treatments, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Spa
The current price is €1,428
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Club Room, 2 Queen Beds, Non Smoking, Resort View

Club Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
Blackout curtains
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Sofa bed - double
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Presidential Room, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
3 bedrooms
Blackout curtains
  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - twin
Premium bedding
Blackout curtains
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - twin
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - twin
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

55-inch LCD TV with cable channels, TV

Club Suite, 1 Double Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - twin
Premium bedding
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 bars/lounges, swim-up bar, poolside bar, beach bar

The Westin Beach Resort & Spa at Frenchman's Reef

Pool
Spa
Pet-friendly
Free WiFi
8.0 out of 10, Very good, 1,005 reviews
The price is €874
includes taxes & fees
27 Feb - 28 Feb
The Westin Beach Resort & Spa at Frenchman's Reef
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802

What's nearby

  • Cowpet Bay - 5 min walk
  • Secret Harbour Beach - 3 min drive
  • Lindquist Beach - 11 min drive
  • Sapphire Beach - 11 min drive
  • Coki Point Beach - 13 min drive

Getting around

  • St. Thomas (STT-Cyril E. King) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury family-friendly resort near Secret Harbour Beach
At The Ritz-Carlton, St. Thomas, you can look forward to a terrace, a firepit and a coffee shop/cafe. This resort is a great place to bask in the sun with a white sand beach, kayaking and snorkelling. Treat yourself to a Swedish massage, a manicure/pedicure or a body scrub at The Ritz-Carlton Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and ocean views. Guests can also expect to find dry cleaning/laundry services, a bar and a 24-hour gym.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, a children's club (surcharge) and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 180 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as air conditioning and room service.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep-soaking baths
  • 55-inch LCD TVs with premium channels
  • Balconies, free infant beds and coffee/tea makers

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: USD 15 to 45 for adults and USD 10 to 27 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Alloro
  • Coconut Grove
  • Sails

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 7.5 per cent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 2 Mar 2025 start from €1,243.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, St. Thomas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, St. Thomas?

Self-parking and valet parking are free at this property.

What time is check-in at The Ritz-Carlton, St. Thomas?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton, St. Thomas?

Checkout is at 11 AM.

Where is The Ritz-Carlton, St. Thomas located?

Nestled on the beach, this St. Thomas resort is within 1 mi (2 km) of Cowpet Bay and Secret Harbour Beach. Sapphire Beach is 2.3 mi (3.7 km) away.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 202 out of 350 reviews" "
Rating 8 - Good. 59 out of 350 reviews" "
Rating 6 - Okay. 42 out of 350 reviews" "
Rating 4 - Poor. 25 out of 350 reviews" "
Rating 2 - Terrible. 22 out of 350 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not up to the stateside Ritz Carlton level. You have to call for room service when they conveniently forget your room, and even then they are stingy with towels. The club level is mediocre at best. Food selections were minimal, lukewarm, not very fresh. $2500 in added fees on the tail end check out for seven days was just insult to injury never again..
Stayed 7 nights in Jan 2025

6/10 Okay

Randy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Anna

Stayed 8 nights in Dec 2024

10/10 Excellent

Lavanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anilfa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence property. Easily would have been 5 stars had they not been cutting concrete everyday we were there next to the pool. I’d love to come back when there’s not construction going on. Really takes away from the ambience of the pool cabana experience

4/10 Poor

Fred

Stayed 3 nights in Nov 2024

10/10 Excellent

Julia Selene

Travelled with partner
Liked: Staff & service, property conditions & facilities
Safe
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great. I went a few times between 2008-2010. I thought the property was more enjoyable then, but more dining options were available and there wasn’t as much noise. I had a club oceanfront room. The view was great, but the golf cart transportation service was right below us. Gas powered and loud. Those are the negatives. Positives of the resort begin with the pool. I spent most of my time there. Great to hang out with and look out at the water in the infinity pool. I rented a cabana daily. Service was amazing. Poolside food was great. A cabana isn’t needed to enjoy the experience though. The restaurants were mostly being renovated, but the food available was expensive but good. The club food was good/convenient. Morning coffee overlooking the water is fantastic. There is a boating experience that picks you up right on the beach for a day trip to explore the islands. The price isn’t terrible for the Caribbean. I have read negative things about staff, but I did not have a single problem with them. I’ve experienced much worse at higher class hotels. I also read cleanliness issues. I noticed a little bit of wear and tear from weather, but nothing that is not expected. This is a Caribbean resort that experiences unpredictable weather. It is not easy to maintain to perfection. There were many activities on the island. Shopping and adventure activities. Keep in mind that they are mostly a 20-30 min ride each way, but easy and fair priced transportation is very easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yi

Travelled with group
Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service and only one restaurant option for dinner.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Renell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

2/10 Terrible

charles

Disliked: Amenities
We arrived Friday afternoon and we were so looking forward to seeing the facility. There was construction on the beach bar area, rocks in the beach so you couldn’t walk without shoes. Because of construction they only had one restaurant open that was restricted in times and menu. There were ants all over crawling into makeup brushes and personal items. We stayed only one night and left. Found a Weston that was brand new and beautiful. Charles Tomeo MD
Stayed 4 nights in Oct 2024

6/10 Okay

Shirley Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Food is very mediocre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 6 nights in Sep 2024

4/10 Poor

Brigette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This Ritz Carlton was much different than any other service wise.. it lacks a lot of good amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge. The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Aug 2024