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DoubleTree by Hilton Stoke on Trent

4.0 star property
Hotel in Stoke-on-Trent with sauna and 24-hour front desk

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers
Lobby
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
The current price is €101
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
Electric kettle
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, 470 reviews
The price is €91
includes taxes & fees
16 Feb - 17 Feb
Hilton Garden Inn Stoke on Trent
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk
  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 18 min walk
  • Victoria Hall - 3 min drive
  • Fenton Manor Sports Complex - 5 min drive

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a vending machine and concierge services
  • Smoke-free property, a 24-hour front desk and meeting rooms
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 147 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 16 Feb 2025 start from €101.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self-parking is available for GBP 5.00 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mile (2 km) of Waterworld, The Potteries Museum and Art Gallery and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mile (2 km).

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1011 reviews" "
Rating 8 - Good. 300 out of 1011 reviews" "
Rating 6 - Okay. 112 out of 1011 reviews" "
Rating 4 - Poor. 46 out of 1011 reviews" "
Rating 2 - Terrible. 34 out of 1011 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness
Very clean, beautiful room
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Jan 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly, extremely helpful and very polite. The room we were in had everything we require. A very relaxing hotel.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Room was great, staff were great. The only issue was a strange buzzing noise in the room which continued all night room 205
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff providing great customer service. Really enjoyed our stay - clean and comfortable room, great dinner and breakfast.
Stayed 1 night in Jan 2025

6/10 Okay

Heidi Petch

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check in staff were pleasant. Bar staff were rude and not helpful, basically acted as if they didn't want to be there. Booked for 5 of us as a birthday treat, restaurant was closed! even though we had a table. The pool itself and its facilities were dirty, you could write your name in the grime on the glass by the pool the lounge beds were dirty and the steam room smelt bad. Breakfast was good but overall felt very disappointed with the stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Yingfei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is very friendly
Stayed 1 night in Dec 2024

8/10 Good

Ashok Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms which was what we wanted for a break during the travel. Room was excessively warm for most portion of our stay due to an ever running heating system which nullifies the air conditioner. There were dinner options and complementary breakfast along with Pool facility which we made use of. Staff were really good and welcoming. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Parvinder

Stayed 1 night in Jan 2025

10/10 Excellent

Andrea and Shanna

Nice facility
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was well appointed with lovely Crabtree and Evelyn toiletries. There was large soft bath towels, tea making equipment, comfortable bed, TV, and nice lighting. Even though my room overlooked a busy road the room was very quiet I would definitely stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lacked toilet brush for hygene and customers should be allowed free car parking.
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms and easy check in. Pool and changing rooms are small and could do with updating.
Stayed 1 night in Nov 2024

8/10 Good

Natasha Molissa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location and room size. I was disappointed that our room didn’t have a mini fridge
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Large comfortable room. Quick efficient check in. Friendly staff. Plenty of parking.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I was in room 232 and it sounded liked I was above a laundry and the sound of a drier was going all night and all morning. I had to put my headphones in to be able to get to sleep as it was too loud
Stayed 1 night in Nov 2024

10/10 Excellent

Kev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great other than than the heating situation.
It was a lovely family stay, in a suite room. we were cold though, I had to ring housekeeping in the morning regarding the heating as the radiators hadn't come on. So they brought an electrical radiator which didn't do anything to be honest. We were told the heating was on a timer. You would think this time of year the heating would most definitely have come on in the morning.
Stayed 1 night in Oct 2024

2/10 Terrible

Roger

Business traveller
Stayed 2 nights in Oct 2024