4/10 Poor
Rebecca
16 Feb 2025
Disliked: Staff & service, amenities
This is not handicap accessible there is no handicap parking at the building I'm in there are no handicap ramps. There are people doing wash and being loud every night 2, 3,
4:00 in the morning I was told when I first came here washer and dryers was for hotel personnel only well obviously if your friends would be the owner you can do whatever you want and like.They did at least get someone to vacuum the hallway and they did shovel snow this is all new within the last couple of weeks.
I pay for a room cleaning every time I renew my reservation but you have to call management and they will come and clean your room but in order to do that the person you have to talk to is very nasty I called a few weeks ago about getting my room cleaned and I was very rudely treated with the person on the other end of the line. Which took them 33 minutes to answer and then he demanded to know how I got the phone number that he had given me back in June when I started staying here that was the last time that I talked to anyone about cleaning room.
Rebecca
Stayed 27 nights in Jan 2025