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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property
Waterfront Syracuse property in Ortigia with 2 restaurants

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Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Front of property – evening/night
Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)
Fountain
Suite, 1 King Bed, Non Smoking, Sea View
2 restaurants, breakfast, lunch served; local and international cuisine
In the heart of Ortigia, Ortea Palace Hotel, Sicily, Autograph Collection offers a tranquil retreat. Unwind in the lush garden or indulge in rejuvenating spa treatments like facials and massages at Ortea SPA by Comfort Zone. With dry cleaning services and multilingual staff available, enjoy local cuisine for breakfast at one of two on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is €201
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Duplex, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 104 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 94 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Duplex, 1 Single Bed, Non Smoking

Duplex, 1 Single Bed, Non Smoking

Duplex, 1 Single Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Sea View

Suite, 2 Single Beds, Non Smoking, Sea View

Suite, 2 Single Beds, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Non Smoking, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 King Bed, Non Smoking, Partial Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Via Riva Nazario Sauro, Syracuse, SR, 96100

What's nearby

  • Lungomare di Ortigia - 1 min walk
  • Piazza del Duomo - 11 min walk
  • Cathedral of Syracuse - 11 min walk
  • Archaeological Park of Neapolis - 3 min drive
  • Greek Theatre of Syracuse - 4 min drive

Getting around

  • Syracuse Station - 19 min walk
  • Catania (CTA-Fontanarossa) - 59 min drive

Restaurants

  • ‪Caffè Apollo - ‬4 min walk
  • ‪Marea Ortigia Punta Est - ‬1 min walk
  • ‪Ristorante Cinese Grande Cina - ‬1 min walk
  • ‪Ci Voleva - ‬2 min walk
  • ‪Syraka Sicilian Restaurant - ‬1 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Property located in Ortigia
Consider a stay at Ortea Palace Hotel, Sicily, Autograph Collection and take advantage of a coffee shop/cafe, a garden and a hair salon. Indulge in thalassotherapy, a massage and a facial at Ortea SPA by Comfort Zone, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge) and a bike on-site
  • Babysitting (surcharge), tour/ticket information and a 24-hour front desk
  • Smoke-free property, a banquet hall and meeting rooms
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 75 individually furnished rooms boast comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as heated floors and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heated floors and separate sitting areas

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Eno shop
  • Ristorante Il Cortile

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50, per accommodation, per stay, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 5 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT089017A1R3WB6NHY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Frequently asked questions

Is Ortea Palace Hotel, Sicily, Autograph Collection pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of EUR 50 per stay and a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Ortea Palace Hotel, Sicily, Autograph Collection?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Ortea Palace Hotel, Sicily, Autograph Collection on 9 Feb 2025 start from €191.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ortea Palace Hotel, Sicily, Autograph Collection?

Valet parking is available for EUR 50 per day.

What time is check-in at Ortea Palace Hotel, Sicily, Autograph Collection?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at Ortea Palace Hotel, Sicily, Autograph Collection?

Checkout is at noon.

Where is Ortea Palace Hotel, Sicily, Autograph Collection located?

Located in Ortigia, this spa property is steps away from Antico Mercato, Lungomare di Ortigia and Ionian Sea. Temple of Apollo and Santa Lucia Bridge are also within 5 minutes. Syracuse Station is 19 minutes by foot.

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 226 reviews
Rating 8 - Good. 31 out of 226 reviews
Rating 6 - Okay. 7 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 8 out of 226 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. We definitely are going back there, next time in Sicily
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.
Stayed 3 nights in Oct 2024

6/10 Okay

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.
Stayed 3 nights in Oct 2024

10/10 Excellent

ADALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Gianlucca, Sylvia, Allesandro. Breakfast was fabulous. Highly recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the best location for the island.
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness
Best luxury hotel in Ortigia/Syracusa
The best (perhaps the only) luxury hotel in Ortigia. Excellent location on the sea within walking distance to the everything. Very nice rooms. We had a Garamond Jr. Suite. The staff is super friendly and sleep good English. Service was excellent. The buffet breakfast was very nice (€50 if you prepay it). Valet parking available (€40). The only complaints we had were that the pillows were not comfortable, the mattress was super firm, there was no comforter (only a thin blanket), and that may things were not functioning. For example there were two awnings in our balcony and one could not be opened. The pool has pretty mosaics but no chairs to rest near the pool. Hamas/steam room and some of the showers didn’t work. The pool has nice chairs inside the pool with spa jets but none of them worked. Still in spite of all that we would defiantly stay there again since it’s the only luxury hotel in town
Stayed 2 nights in Sep 2024

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Liked: Amenities, property conditions & facilities
It’s a wonderful hotel. You should be very proud. I will definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Sullivans Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building with common areas that have a “wow” factor. Room was specious and had a view of the water. Everything on the island is walkable. Enjoyed being in proximity to the market and shopping. Only minor piece of feedback was this was the one and only hotel during our trip to Sicily that did not provide complimentary breakfast. Seems like that could be considered given the price of the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible destination for Syracusa, IT
The hotel was top notch and I would highly recommend it for a great vacation destination. I was highly impressed with the accommodations, incredibly helpful staff and amazing food offerings.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction below our window at 7 am woke us up every morning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

mojgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and friendly hotel
Stayed 4 nights in May 2024

8/10 Good

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Stayed 8 nights in Apr 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Stayed 2 nights in Mar 2024

4/10 Poor

Osama

Travelled with group
Liked: Property conditions & facilities
The duplex rooms is not practical. And the shower is terribly small. Even though the toilet space is available to make a comfortable shower soace
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay
Beautiful hotel. Staff was absolutely wonderful. Beautiful views.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiyoko

Liked: Amenities
The hotel is superbly comfortable and the staff have been attentive yo the needs of guests. The building is unique and has preserved it’s original features without compromising comfort. Breakfast staff members have been both very kind to me and to my little dog (thank you, Frderica). Talking about my dog, he loved the room and the bed. I cannot wait to return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would definitely return.
Stayed 1 night in Jan 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023