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Hotel Chichen Itza

3.5 star property
Find yourself among ancient ruins yet relaxed amidst modern comforts like sun loungers and delicious meals.

Choose dates to view prices

Photo gallery for Hotel Chichen Itza

Lobby
Building design
Reception
Outdoor pool, pool umbrellas, pool loungers
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
The current price is €104
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Garden View, Poolside

Individually furnished, desk, iron/ironing board, bed sheets

Standard Double Room, Garden View, Poolside

Highlights

Balcony
Individually furnished
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

Highlights

Balcony or patio
Individually furnished
Air conditioning
LED TV
Private bathroom
Shower/bath combination
Minibar
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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Outdoor pool, pool umbrellas, pool loungers

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, (616)
The price is €84
includes taxes & fees
12 Mar - 13 Mar
Villas Arqueologicas Chichen Itza
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About the area

Map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 2 min drive
  • Court of the Thousand Columns - 3 min drive
  • Cenote Sagrado - 4 min drive
  • Pyramid of Kukulkan - 5 min drive
  • Cenote Ik kil - 6 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 108 min drive

Restaurants

  • ‪Restaurant Sac-Beh - ‬15 min walk
  • ‪Oxtun - ‬2 min drive
  • ‪Pueblo Maya - ‬4 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Las Mestizas - ‬1 min walk

About this property

Hotel Chichen Itza

Family-friendly hotel near Pyramid of Kukulkan
Located close to Cenote Sagrado and Grutas de Balankanché, Hotel Chichen Itza provides free full breakfast, a poolside bar and a terrace. The on-site restaurant, LOS ARCOS, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A banquet hall, a front desk safe and tour/ticket information
  • Concierge services, smoke-free property and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished and have comforts, such as air conditioning.
More conveniences in all rooms include:
  • Baths or showers and free toiletries
  • 29-inch LED TVs with cable channels
  • Balconies, childcare services and coffee/tea makers

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LOS ARCOS

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

Does Hotel Chichen Itza have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Chichen Itza?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Chichen Itza on 8 Mar 2025 start from €104.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chichen Itza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chichen Itza?

Self-parking is free at this property.

What time is check-in at Hotel Chichen Itza?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Chichen Itza?

Checkout is at noon. Late checkout is available for MXN 450 (subject to availability).

Where is Hotel Chichen Itza located?

This family-friendly Pisté hotel is located near a boardwalk, within 2 mi (3 km) of Pyramid of Kukulkan, Court of the Thousand Columns and Cenote Sagrado. Grutas de Balankanché and Plataforma de las Águilas y los Jaguares are also within 2 mi (3 km).

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Hotel Chichen Itza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 732 reviews
Rating 8 - Good. 269 out of 732 reviews
Rating 6 - Okay. 90 out of 732 reviews
Rating 4 - Poor. 18 out of 732 reviews
Rating 2 - Terrible. 10 out of 732 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025

6/10 Okay

Joanna

Perfect adequate for what we needed
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosa

This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up.
Stayed 1 night in Jan 2025

4/10 Poor

Dan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Easy check in and check out. Included breakfast was fantastic. Nice property but needs some maintenance
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel.
Stayed 2 nights in Dec 2024

6/10 Okay

Mariana

Nice for a roadside hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Roberta

Nice property.
Stayed 1 night in Nov 2024

8/10 Good

Mark

This hotelgets a mixed review. The place has helpful friendly front desk staff, a great outdoor breakfast service, and a nice view of a central pool and garden (accompanied by chorus of forest birds each evening). We were able to get easy taxi transport to the ruins site. The rooms are generally nice but a bit dark and damp, so check options once your arrive. There is an onsite restaurant (apart from the breakfast service) that serves bland tasteless food, but you can explore other restaurants along the stretch of road that it is on.
Stayed 1 night in Jan 2025

8/10 Good

Claus

Very friendly staff. Helpful with rooms and trip to Chichen Itza. Rooms are basic and breakfast is very basic
Stayed 1 night in Oct 2024

8/10 Good

Kendell

Hotel was nice and close to chichen itza. Staff were very helpful with questions we had. Room was a good for the one night we needed. We stayed here for our stop to chichen itza and it was comfortable for that. Furniture is outdated and the chairs by the pool could use being changed. Beds a bit hard but not terrible. The rooms could use some maintence just from being old but nothing major. It worked for our one night.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Good option closest to Chichen Itza.
Stayed 1 night in Jul 2024

10/10 Excellent

Krishneel

Beautiful hotel
Stayed 2 nights in May 2024

10/10 Excellent

Veronica R

Clean & great service
Stayed 2 nights in Sep 2024

6/10 Okay

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very average. Nothing like the photos you see when you are booking the hotel. The rooms are old. The hotel didn’t even have water available for their customers. It was all available through $$$. Very convenient to visit Chichén Itzá for one day but that’s it. Wouldn’t stay a day longer.
Stayed 1 night in Jan 2025

10/10 Excellent

jorge

Great place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Javier

Summer 2024
We only stayed one night but we really enjoyed the restaurant and the pool. Friendly staff and clean rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Juana

Very beautiful and unique place to stay. Exotic and warming. We stayed here during the hurricane coming by the town. Staff kept us comfortable. Will be staying here in future to explore the town more.
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

The hotel is close to chichen itza. We walked twice in one day in the morning and at night time to see the lights show. The breakfast was really good which was included.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ernesto

Beautiful place. Love it! All of their staff is friendly and helpful. Their breakfast was great! Not to mention dinner, it was also great. Had a very relaxed evening in the pool after visiting Chichén Itzá ruins.
Stayed 1 night in Jul 2024

10/10 Excellent

Hitesh

great location and nice staff
Stayed 1 night in Mar 2023

10/10 Excellent

Mahealani

Beautiful property and convenient location for everything we needed to do in the area.
Stayed 1 night in Jul 2023

10/10 Excellent

SILVIA

Beautiful place to stay, people are very friendly. Food at the restaurant was delicious!
Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Staff is friendly, quiet location, close to Chichen Itzá archeological site
Stayed 1 night in Mar 2023

10/10 Excellent

chantal

The staff, gardens room lovely breakfast all just fantastic, would return.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kalyan

The hotel grounds are nice and the location is fantastic for visiting Chichén Itzá (5 min drive). The hotel staff are very friendly and helpful. The food in the hotel is amazing and was some of the best we ate in our week in Mexico.
Stayed 1 night in Nov 2023