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Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Toronto

Exterior
Ballroom
Premium bedding, minibar, in-room safe, desk
Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy
Terrace/patio
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The current price is €371
includes taxes & fees
19 Apr - 20 Apr

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

View from room

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout curtains
  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Suite (Shangri-La)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • City view
  • 204 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout curtains
  • City view
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite (Specialty)

Signature Suite (Specialty)

Signature Suite (Specialty)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 87 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Owner)

Premium bedding, minibar, in-room safe, desk

Suite (Owner)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • Metro Toronto Convention Centre - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 10 min walk - 0.9 km
  • Rogers Centre - 12 min walk - 1.0 km
  • Scotiabank Arena - 12 min walk - 1.0 km
  • CN Tower - 12 min walk - 1.0 km

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive

Restaurants

  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Cafe Landwer - ‬2 min walk
  • ‪Pizzeria Libretto - ‬3 min walk
  • ‪Soho House - ‬1 min walk

About this property

Shangri-La Toronto

Luxury eco-certified hotel near Metro Toronto Convention Centre
A short walk from CN Tower and Ripley's Aquarium of Canada, Shangri-La Toronto provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body wrap, a deep-tissue massage or a body treatment at Miraj Hammam Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Fitness classes and Pilates classes are offered at the 24-hour gym; Shangri-La Toronto also has a hair salon, dry cleaning/laundry services and a fireplace in reception. In addition to 2 bars and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with free cabanas
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, an indoor pool and express check-out
  • Express check-in, babysitting (surcharge) and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 202 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as iPads and pillow menus.
Extra conveniences in all rooms include:
  • Heated floors, rainfall showers and designer toiletries
  • 48-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bosk
  • Giovane Caffe
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels
  • IPad
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 July to 28 July:
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 56 for adults and from CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (return)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Toronto?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on 19 Apr 2025 start from €370.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Toronto pet-friendly?

Yes, Shangri-La Toronto allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shangri-La Toronto?

Valet parking is available for CAD 68 per night.

What time is check-in at Shangri-La Toronto?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Shangri-La Toronto?

Checkout is at noon.

Does Shangri-La Toronto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 199 per vehicle applies.

Where is Shangri-La Toronto located?

Located in Downtown Toronto, this luxury hotel is steps away from The Path and Queen Street West. Metro Toronto Convention Centre and CF Toronto Eaton Centre are also within 15 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

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Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1007 reviews
Rating 8 - Good. 86 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

It was an excellent stay
Stayed 4 nights in Mar 2025

10/10 Excellent

JESSICA

Wonderful stay, would stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Amazing staff and great property
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Very nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Bailey

Excellent stay and service. Was staying here for a birthday weekend and they made everything so seamless for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

It was a great hotel. Highly recommended for couples.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Really enjoy everything about this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Lovely hotel with great staff
Stayed 1 night in Mar 2025

10/10 Excellent

charline

This is a superb hotel. A very comfortable stay to explore the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Camille

Beautiful stay, staff is excellent and service is next level.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristina

Conveniently located, good design and great room size and style.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Overall a 5-Star hotel with great amenities and service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessie

Stunning hotel, excellent customer service. The restaurant on the main floor with the live music is such a great vibe for the nighttime. Highly recommend this place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

superb central locations, stylish and clean rooms, an excellent lobby bar and friendly staff-probably my favorite Toronto hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Gail

Clean hotel. Beautiful pool and change rooms. Bosk Restaurant was great.
Stayed 1 night in Mar 2025

8/10 Good

randeep

Thanks it was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Nic

Really nice and bougie spot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Nader

Every things where great and services was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Loreen

Room lovely and staff very professional and attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Tejal

One of the best experiences in terms of hospitality. Loved their pool and spa area. Was very kid and family friendly. Definitely am looking forward to visit again
Stayed 2 nights in Mar 2025

10/10 Excellent

Amin

Highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Bairu

A really good and smooth experience. Luxurious hotel with comfortable rooms and exceptional service. The food is exquisite, and every detail exceeds expectations. Highly recommended.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Zachary

Kids loved the pool!
Stayed 1 night in Mar 2025