Search Town Houses in Tulum

"Would definitely go back in the future. Christopher was an amazing manager at the property and he went above and beyond for service for us. Only bad thing was I love hot water and there it wasn’t working. Luke warm water was the only option. Being the price, location, service, amenities offered. Rooftop pool, breakfast and more. Truly this place is a steal. Very close to everything and accessible. Would highly recommend to anyone."

"Good resort. "

"Best stay ever"

"This place is beautiful. The service is impeccable. Worth every dollar. Do yourself a favor and book your family there. "

"We love that this property is different from anything we've ever stayed. The way the hotel was positioned in the jungle, not to disturb the natural habitat and using materials native to the area make this the most unique experience we've had. Additionally, Elizabeh was extremely helpful, very observant and super attentive. The rooms appear crafted by artisans to be warm, calming, romantic & serene. I would advice to take advantage of the couples' massage they offer. They are the best. Lily and Lorena, our masseuse were exceptional. I highly recommend this place for your next vacation. "

"The staff was very kind."

"The property was magnificent, the service was great. I want to give a special shout out to Fernando, for helping me with my reservation when there was a problem and did it in minutes. Also, Andrea made sure we got the most out of our stay and was very attentive. Even til the end when we left something in the room she escorted us no problem. "

"The rooms and breakfast "

"We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it. "