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"Excellent hotel. Great people. Very, very helpful. Clean and neat."

"The hotel is clean, cozy, and in an historical building. Location is great and close to train station and centre. Staff are friendly. The hotel is generous, they give 1 bottle of still water and 1 sparkling for each person. Breakfast is fabulous with many selections. Wall is thin and you can hear people talk next door. Heater is luke warm so I had to use AC, and AC has noise when operating. But these are not problem, given bed is so comfortable and quilt is warm, so I felt asleep quickly. Overall, given its unbeatable winter price and the services received, I give the hotel 9.5/10 and would like to thank for their hospitality. "

"Clean, updated, close to the train station and great breakfast. Perfect for a few nights. Street is a little busy and loud, so I wouldn’t necessarily wanna stay there more than a few nights."

"Soup"

"Wow, the fact this is where the royals/politician used to have breakfast made this a very luxury brand experience"

"Wonderful stay love the location, service and bed was comfortable "

"We had a wonderful stay ! Even though our stay was cut short due to delayed incoming flight to florence , we were greeted very nicely by the hotel staff. The hotel itself has beautiful decor - both lobby and the rooms we were offered. The location is perfect, right in the heart of the city. I recommend this hotel to anyone visiting Florence and would love to stay again."

"The staff was so welcoming, our room was spacious and comfortable, the breakfast was wonderful in a beautiful setting. Would definitely stay here again!"

"I loved everything about this hotel"