Veneto Holidays

Excellent location! Staff was cordial upon check-in and check-out. Lovely amenities. Lots of dining options and just a few feet away from stores. Lovely stay.

Perfect location; short and easy walk from San Zaccaria waterbus stop (no bridges to cross), then 5-10 minute walk to San Marco and 10-15 minute walk to Rialto. Plenty of restaurants and shops locally. Nice and clean hotel with big rooms and very clean. Friendly staff. Recommended for mid-price in Venice.

Stayed 3 nights. Asked concierge to book restaurant and they never got back to us. I called on 3 separate occasions to see what happened. Only at that time they said the restaurant was either not answering or booked. Communication was poor. It’s ok if there’s no room, but they needed to relay that info to us. We booked our own dinners, time us short to put our vacation in their hands. As a leading hotel of the world, not very impressive. Other comparable options in that price range have been much better in Milan. Concierge crew overall, lacked follow up and when confronted, made excuses. Either way, responding to requests, is important. Breakfast mediocre. Additional charge items didn’t make sense, 10 euros for fresh OJ at this level hotel is ridiculous, no toaster, small basic buffet, a few eggs to order. My comments are simply based on equal caliber hotels. Deluxe room was contemporary but small, very hot w temperature control not operational. Good quality towels but bed and pillows were uncomfortable. Bellman and porters were polite and offered help but conceit he was hard to come by. Safe great area but there are much better options at this price range.

Superb hotel. Easy access by boat. Quiet but right next to the piazza. Acqua di Parma in the room. Opulent and truly classy.

One of the worst values at any hotel ever. Charged $2,000 per night and the cleaning staff didn’t leave toilet paper when cleaning the room on 2 of 3 nights. The breakfast is pedestrian in food offering and quality and the table service was horrendous. Chef doesn’t know how to properly cook eggs.