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Ponient Vila Centric by PortAventura World

4.0 star property
Hotel in Vila-Seca with sauna and seasonal outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ponient Vila Centric by PortAventura World

Exterior
Bar (on property)
Lobby
Poolside bar
Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Laundry
  • Housekeeping
The price is €68
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Apartment (3 adults + 1 child)

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Apartment (3 adults + 1 child)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Superior Doble 1 adulto + PortAventura Park & Ferrari Land

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Superior Doble 1 adulto + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Bidet
  • Sleeps 1
  • 1 Double Bed

View all photos for Apartment (4 adults)

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Apartment (4 adults)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Double Room + PortAventura Park & Ferrari Land

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Standard Double Room + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Estandar Doble 1 adulto

Premium bedding, minibar, in-room safe, desk

Estandar Doble 1 adulto

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room + PortAventura Park & Ferrari

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Superior Double Room + PortAventura Park & Ferrari

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Bidet
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Estandar Doble 1 adulto + PortAventura Park & Ferrari Land

Premium bedding, minibar, in-room safe, desk

Estandar Doble 1 adulto + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Apartamento (3 adultos)

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Apartamento (3 adultos)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Bidet
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Apartamento 1 adulto

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Apartamento 1 adulto

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Apartamento (3 adultos) + PortAventura Park & Ferrari Land

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Apartamento (3 adultos) + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Apartment (2 adults + 1 children) + PortAventura Park & Ferrari Land

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Apartment (2 adults + 1 children) + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Apartment (2 adults + 2 children) + PortAventura Park & Ferrari Land

Premium bedding, minibar, in-room safe, desk

Apartment (2 adults + 2 children) + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Apartment (3 adults + 1 child)+ PortAventura Park & Ferrari Land

Premium bedding, minibar, in-room safe, desk

Apartment (3 adults + 1 child)+ PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Apartment (2 Adults)

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Apartment (2 Adults)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (2 adults + 2 children)

Premium bedding, minibar, in-room safe, desk

Apartment (2 adults + 2 children)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Apartment (2 adults) + PortAventura Park & Ferrari Land

Premium bedding, minibar, in-room safe, desk

Apartment (2 adults) + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (2 adults +1 child)

Premium bedding, minibar, in-room safe, desk

Apartment (2 adults +1 child)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Superior Doble 1 adulto

Premium bedding, minibar, in-room safe, desk

Superior Doble 1 adulto

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Bidet
  • Sleeps 1
  • 1 Double Bed

View all photos for Apartamento 1 adulto + PortAventura Park & Ferrari Land

Premium bedding, minibar, in-room safe, desk

Apartamento 1 adulto + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Apartment (4 adults) + PortAventura Park & Ferrari Land

Premium bedding, minibar, in-room safe, desk

Apartment (4 adults) + PortAventura Park & Ferrari Land

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

Similar properties

Front of property

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Pool
Kids pool
Restaurant
Air conditioning
8.4 out of 10, Very good, (703)
The price is €137
includes taxes & fees
5 Jan - 6 Jan 2025
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land
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About the area

Map
Avda Ramon D'Olzina 52, Vila-Seca, tarragona, 43490

What's nearby

  • Ferrari Land - 6 min drive - 3.4 km
  • PortAventura World - 6 min drive - 3.5 km
  • Llevant Beach - 9 min drive - 4.8 km
  • Lumine Mediterránea Beach Club & Golf Community - 11 min drive - 8.1 km
  • Cala Font Beach - 12 min drive - 9.2 km

Getting around

  • Vila-Seca Station - 10 min walk
  • Reus (REU) - 8 min drive

Restaurants

  • ‪Racó de Mar - ‬7 min drive
  • ‪La Cantina - ‬6 min drive
  • ‪Buffet Marco Polo - ‬7 min drive
  • ‪La Taberna de Misti - ‬6 min walk
  • ‪La Yoghourtería by Danone - ‬6 min drive

About this property

Ponient Vila Centric by PortAventura World

Upscale hotel near PortAventura World
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Ponient Vila Centric by PortAventura World. For some rest and relaxation, visit the sauna. The on-site restaurant, Hotel Vila Centric, offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • Luggage storage, a lift and wedding services
  • A 24-hour front desk, 5 meeting rooms and concierge services
Room features
All 94 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Changing tables, baby baths and travel cots
  • Bathrooms with baths and bidets
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Covered parking on site (EUR 12 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Vila Centric

Things to do

  • Billiards/pool table
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Changing table
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per stay.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Covered self-parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 25.0 per stay
  • Spa fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HT-000802

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ+ guests
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Atenea Aventura
Mercure Atenea Aventura Aparthotel
Mercure Atenea Aventura Aparthotel Vila-Seca
Mercure Atenea Aventura Vila-Seca
Mercure Atenea Aventura VilaS

Frequently asked questions

Does Ponient Vila Centric by PortAventura World have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Ponient Vila Centric by PortAventura World?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Ponient Vila Centric by PortAventura World on 7 Jan 2025 start from €65.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ponient Vila Centric by PortAventura World pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ponient Vila Centric by PortAventura World?

Self-parking is available for EUR 12 per night.

What time is check-in at Ponient Vila Centric by PortAventura World?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ponient Vila Centric by PortAventura World?

Checkout is at 11:00 AM.

Where is Ponient Vila Centric by PortAventura World located?

Situated in Vila-Seca, this hotel is 0.5 mi (0.8 km) from José Carreras Auditorium and 1.9 mi (3.1 km) from PortAventura World. Ferrari Land and PortAventura Caribe Aquatic Park are also within 3 miles (5 km). Vila-Seca Station is 10 minutes by foot.

Ponient Vila Centric by PortAventura World Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 239 out of 644 reviews" "
Rating 8 - Good. 297 out of 644 reviews" "
Rating 6 - Okay. 74 out of 644 reviews" "
Rating 4 - Poor. 20 out of 644 reviews" "
Rating 2 - Terrible. 14 out of 644 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anirudh Srinivasan

Stayed 1 night in Sep 2024

8/10 Good

Yoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to PortAventure
Nice hotel, big rooms, parking on the street is easy to get.
Stayed 1 night in Jun 2024

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility, just need USB ports for charging devices.
Stayed 1 night in Jul 2023

6/10 Okay

Neil

Travelled with family
Liked: Amenities
Not a UK standard 4 star hotel. Air con didn’t work properly, the bed for the children was a pull down sofa which was very uncomfortable. Not a great choice on the half board evening meal menu. Wouldn’t stay again
Stayed 1 night in Jul 2023

2/10 Terrible

Benita

Disliked: Cleanliness, amenities
The sauna and spa was closed and No complimentary beach shuttle as promised. Very disappointed because that’s reason I originally booked otherwise it was not worth it. I would like a refund
Stayed 1 night in Jun 2023

10/10 Excellent

Niall

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

VALERIE

Travelled with family
Barely a 3-star hotel
Checkin was ok, staff is multilingual We didn’t use the paid parking as you can park outside Lift wasn’t working on our arrival, our bedroom was at the fourth floor!!! Our bedroom was flooded, it was raining very badly so we requested another one and had to go downstairs again (no lift, remember?) Change was quick In the second bedroom, the stovetop wasn’t working, the furniture and bathroom were outdated and we had only two towels for 4 guests. There was a dishwashing kit, very useful. Spa facilities are very outdated too but massage was great, the sauna wasn’t working. The lift wasn’t working again so we had to go through the service stairs to get to our bedroom. Access to the pool is 8€ for the whole stay. Breakfast at the restaurant was ok but could be better, on the second morning the microwave and the toasters weren’t working either. Pool table wasn’t working in the reading room, sliding doors of the main entrance were out of service too. The hotel is close to PortAventura, Tarragona and Salou, so very well located but deserve a full revamp and complete refurbishment. Too many things weren’t working even if the price was affordable. We always book 4-star hotels but this one was by far the most disappointing and doesn’t deserve this ranking.
Stayed 2 nights in Sep 2022

8/10 Good

Ornella

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay but nothing to do around the area
Stayed 1 night in Feb 2022

10/10 Excellent

mIKE

Liked: Cleanliness, room comfort
Nice hotel for overnight or a day or two.
This is good stop on the way from UK to Costa Blanca, we have stopped several times, nice and easy. Restaurant nice and staff good and local there are has plenty of bars to eat if you want something outside. Very near the motorways AP7 and A7
Stayed 2 nights in Sep 2021

8/10 Good

Holger

Travelled with family
Liked: Cleanliness, room comfort
Nice modern hotel
Spacious apartment for family of 4, with 2 twin beds and bunk bed, basic kitchen facilities, relatively modern bathroom, issues with flushing the toilet. Restaurant within hotel, good breakfast buffet.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Luis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
otel
Requested double room and in a very impolite way was told I will noy have it
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a fine stay for a night.
Stayed 1 night in Sep 2019

8/10 Good

Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
The room is clean and tidy, the bed is a bit uncomfortable though, we stayed in an apartment which comes with a small kitchenette, kids sleep in the sofabed and the adult sleep in 2 single beds combined as a double bed. you do need a car if you want to stay here as it is quite far from Port Adventure.
Stayed 2 nights in Aug 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Nice staff, nice town
We had a lovely time, staff really friendly, there is even a shuttle taking you into Salou a couple of times a day for free (wish we'd known that from the beginning!!!!) The town is really Spanish, no English translation on manu's etc (which we liked) made us realise that we really need to brush up on our Spanish!! :-)
Stayed 4 nights in Jul 2019

8/10 Good

Karolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
was ok for last minute
bed was uncomfortable and sofa was smelly. disappointed that the restaurant /bar had less than average food for dinner but there were good restaurants nearby. the room door was damaged which made me feel unsafe.
Stayed 3 nights in Sep 2018

10/10 Excellent

Clint

Good value for money
Very close to portaventura theme park and Salou. Hotel was very clean
Stayed 4 nights in Sep 2018

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities, room comfort
Decent quality hotel
Nice hotel, decent standard. Accomodation: enter into a kitchenette with kettle, microwave, stove top and fridge. You must request kitchen cooking/eating equipment which is delivered to room. This leads to a childrens sleeping area with bunkbeds and a large sliding door into a larger bedroom for adults and the ensuite. Bathroom was very good. Hot shower with lots of pressure. Plenty of towels and shampoo/shower gel. Hairdryer in bathroom. Had power cut whilst cooking spag n meatballs so we were moved to apartment next door which was slightly different as it had 2 separate beds. My daughter preferred this as she banged her head on bunk a few times as it was low. Disney channel on tv can be changed to english language if you have right remote control (Samsung) must have 'tools' button. We swapped them over from 1st room to 2nd as 2nd room had different controller! Hotel is on a roundabout, on same roundabout is a Spanish supermarket, bit closer than Lidl and Aldi. Excellent driver of courtesy shuttle bus to La Pineda beach and Salou called Sergio. He spoke flawless English and answered all questions. The rooms wee not quite spotless i had to clean kitchenette before use and a few earwig type thingys were about at times. Nothing a shoe didn't sort out though. Olga on reception was very helpful when we discovered we had left our return Ryanair boarding passes in the 1st room and kindly printed off new ones for us. All in all a pleasant stay.
Stayed 7 nights in Aug 2018

6/10 Okay

Shameek

Liked: Cleanliness
Mediocre at best
Overall it was a great holiday, but the hotel would of not of been the highlight. Thought the hotel was clean and had 24/7 service, the staff were polite, but not very courteous, and sometimes felt forced to help rather than wanted to. the air conditioning in the room did not work, and with high temperatures, i was pretty unpleasant to sleep at night. The beds were not that great, facing slight back and neck problems, but nothing severe, just would of liked a softer pillow and bed. Overall the hotel is by far not the best we have stayed in, but it was a reasonable price and location so we settled for it. do not think i will be returning to that particular one, but i know mercure has done us well in the past in other locations.
Stayed 4 nights in Jun 2018

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Nicola, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel .
Staff were very friendly. Hotel and rooms were very clean . Great location for Ferrari land and other theme parks.