Grange Hotels Group hotels in Welwyn Garden City, England

"I have to say, my stay at Strand Palace was amazing for many reasons. They got to know that I have planned my stay to celebrate my 20th marriage anniversary. It was nice to witness how they decorate the room with Balloons and provided special chocolates and two bottle of champaign (although we do not drink alcohol they immediately changed it to any drink we desire from the hotel restaurant) The hotel staff are so welcoming and very attentive to what ask for, they were also very helpful when asked for any guide for our walk around the city. During our stay, at midnight, the fire alarm went on, I have to give all of their staff the credit of how organized they were with the evacuation process, the marshalls were on spot with every single details in the evacuation process and coordination with the fire fighting team, thank god it was just a smoke from a room and we were all back to our rooms. one of the great things about this hotel is every attraction in central london is a walking distance, if not, the bus stop is right in front of the hotel, or take a 3 to 5 minutes walk to the underground. The only downside was the room size, it was to small but manageable. Having this all in mind, you can never go wrong in staying here, i would definitely lodge back here again on my next trip to London"

"The room was excellent and the bath tub was grand. The room was on the main floor and large with a wonderfully sized TV. All of the amenities were there."

"What a blast. I spent the week before Thanksgiving in the center of London and was able to access legitimately everything from Manchester to Westminster and beyond, all by the Underground station right across the street. The room, though tiny, was perfect for a solo traveler...safe, clean, stylish and surprisingly quiet given it's smack in the center of everything. Oh, and the staff was awesome! Seeing them as I came and went became a favorite part of the trip. "

"The property was clean and the surrounding area felt safe. The hotel itself is large with very easy check in. Overall, would stay here again! "

"Great hotel and location, nice and comfortable, if noise sensible bell of Saint Paul, could be an issue. Good breakfast and restaurant (Cotè). Desk Staff could use some service improvement."

"Great central property! Very clean and modern. Great staff, great breakfast. The only criticism I have is that I didn’t know I could ask for vegetarian sausages at breakfast and I didn’t know either that I could ask for eggs &c to be cooked for me. It might be worth just telling guests this sort of thing when they enter the breakfast area or when they are served coffee. "

"We had a fantastic experience and highly recommend this amazing hotel. The Cumberland is a great choice when visiting London especially if you are traveling with your kids. We reserved a junior suite which had a very comfortable pull out sofa already made up for our teenage daughter. The room was spacious and so very clean. The bathroom was amazing with modern decor and so warm! Honestly the best shower on our 2 week trip! It is a big hotel, but with real processes and trained staff in place to accommodate guests. There is such a great energy and vibe one feels as soon as you enter the property which was amazing and fun. Superb bar and nightly entertainment on lobby floor, amazing gym and conveniences to get food any hour of the night. Good security and the facilities are so updated and clean. This is an ideal location very close to Hyde Park and major attractions. Highly recommend this hotel and its amazing staff for your next trip to London "

"Easy check in and out. Room as described, shower good and location great. "

"Great location, the property could use a major renovation. "