West End Holidays

There is not a negative . The staff was great the food wonderful lots of option . This guy who is a cook in Martha’s market restaurant, he’s the stir fry guy , he is simple amazing he cooks great and converse with the guest and he’s very knowledgeable about his hotel and he also loves what he does best which is cooking . The servers there at Martha’s market are wonderful Also . Not to mention red snapper restaurant. I went there for dinner and they did not disappoint. The front desk staff is great they have a nice bunch of people working there . I only have one wish and that is for the hotel to start pay the staff in us dallars rather than Jamaican dallars.

The bungalow room had a 10/10 veiw, and service was amazing for the signature level.

The perfect stay 10/10!

My stay at Casa Marina Montego Bay at Seawind was awsome Great location with a lot to do in the area. Highly recommended.

This is a beautiful property, the staff is amazing. That is the only thing positive that I have to say. First, when we arrived they assigned us a room with a gravel parking lot with a construction site for the view. We asked to be moved,because we booked a Junior deluxe garden view. There was nothing deluxe or garden about it. Very reluctantly, they moved us . The view was better but the minute you walked in , the mold smell hit you,and the smell was there the entire time. Plus there were little black flies flying around. The TV was a 32 in. We found out later that they put us a building that was being "renovated " .Entertainment was lacking at night. There was one good show. Zamaica. (not to be missed) My main complaint was the food. We ate the same food in morning , for lunch and dinner because the buffet was all we were able to go to. They have the same menu EVERY DAY. A la carte restaurants are booked into the prices, but good luck getting a reservation. The only one we could get was for 9pm. Oh, if you cancel, thee is a fee per the website. We were told we needed to make reservations before coming in. Well, we tried, there was a problem with the site. Just like one of us couldn't do the online check in. Not because we didn't try. Anyway, nothing luxury about the Bahia Principe Luxury. If you are used to LUXURY, this is not it. Go in with low expectations and you will be fine.