Memphis International Airport (MEM) - 86 min drive
Restaurants
Wendy's - 4 min drive
Burger Shack - 2 min drive
El Canaveral Mexican Restaurant - 5 min walk
McDonald's - 6 min walk
Domino's Pizza - 8 min walk
About this property
Quality Inn & Suites
Property highlights
You can look forward to free full breakfast, laundry facilities and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
An outdoor pool with sunloungers
Free self-parking
A vending machine, a 24-hour front desk and a front desk safe
A TV in reception and newspapers in the reception
Room features
All 63 rooms boast comforts, such as premium bedding and air conditioning.
Other amenities include:
Bathrooms with shower/bath combinations and free toiletries
Flat-screen TVs with cable channels
Fridges, microwaves and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast
Things to do
Gym
Outdoor pool
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business centre
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have any lifts
Property is also known as
Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena
Frequently asked questions
Does Quality Inn & Suites have a pool?
Yes, this property has an outdoor pool.
Is Quality Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quality Inn & Suites?
Self-parking is free at this property.
What time is check-in at Quality Inn & Suites?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Quality Inn & Suites?
Checkout is at 11 AM.
Where is Quality Inn & Suites located?
Situated in West Helena, this hotel is 1.2 mi (2 km) from J.R. House Athletic Complex and within 6 miles (10 km) of Helena Regional Medical Center and Pillow Thompson House. Fort Curtis and Helena Museum of Phillips County are also within 6 miles (10 km).
Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 96 out of 332 reviews
10 - Excellent
96
Rating 8 - Good. 120 out of 332 reviews
8 - Good
120
Rating 6 - Okay. 54 out of 332 reviews
6 - Okay
54
Rating 4 - Poor. 29 out of 332 reviews
4 - Poor
29
Rating 2 - Terrible. 33 out of 332 reviews
2 - Terrible
33
7.6/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Perrion
19 Dec 2024
Nice, clean and convenient location.
Perrion
Stayed 2 nights in Dec 2024
10/10 Excellent
Pedro
31 Oct 2024
Good
Pedro
Stayed 1 night in Oct 2024
2/10 Terrible
David
24 Dec 2024
Disliked: Cleanliness
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
David
Stayed 2 nights in Dec 2024
10/10 Excellent
Sarah
4 Sept 2024
Close to venue
Sarah
Stayed 3 nights in Aug 2024
8/10 Good
Gene
30 May 2024
The property was centrally located for what all me and my family had to do while there.
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Tracy
Stayed 1 night in Oct 2024
6/10 Okay
Andrea
11 Sept 2024
Place had bed bugs we woke up and had bites all over us.
Andrea
Stayed 1 night in Sep 2024
8/10 Good
Idris
18 Apr 2024
Clean, quiet & safe.
Idris
Stayed 1 night in Apr 2024
10/10 Excellent
Lance
2 Apr 2024
Very clean, staff very nice and professional.
Lance
Stayed 7 nights in Mar 2024
6/10 Okay
Willie
30 Sept 2024
Liked: Amenities
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower.
The staff was friendly and helpful.
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
David
Stayed 1 night in Apr 2024
8/10 Good
Teryes
19 Aug 2024
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Erikah
Stayed 2 nights in Aug 2024
8/10 Good
Dan
4 Aug 2022
Quick check in, quiet and restful night, breakfast was fine.
Dan
Stayed 1 night in Aug 2022
10/10 Excellent
Calven
5 Mar 2024
Travelled to West Helena, AR for a funeral. Manager was awesome. Allowed an early check-in and provided amazing customer service for entire stay though short staffed.
The property needs a serious upgrade. Lighting bad in bathroom.
Ernestine
Stayed 3 nights in Jul 2024
2/10 Terrible
Jerry
11 Aug 2024
Liked: Property conditions & facilities
Disliked: Staff & service
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok