Ginger Hotels hotels in West India, India

"Luxurious room and lovely finishings and excellent amenities "

"N/a. The room i stayed was very clean but the bathroom had a strange smell"

"Leela is my favourite were ever I go, this time Delhi, Chennai, Kovalam (favourite) and Mumbai, all full score for the fantastic crew 🛫"

"The pool was excellent. The service amazing"

"Good"

"Long waiting in checkout it’s horrible "

"A good luxury hotel in Mumbai- good buffet breakfast & good restaurants in the hotel itself. The staff is polite, courteous & efficient- as you find all over India. The pool was refreshing but a bit busy. "

"I had to extend my stay by two days due to flight cancellations caused by the Iran War. I mistakenly hit the extend button three times for the same reservation. It was clear to all that a single person would not make three reservations for the same days. Anyway, the hotel refused to refund the mistaken and duplicated reservations. Therefore, I cannot recommend this hotel, which clearly does not value its customers. I will never stay there again or at any hotel owned or operated by this conglomerate."

"Where Warmth, Care, and Comfort Come Together. From the moment I arrived, Swati and the front desk team made me feel genuinely welcome. Their warmth, attentiveness, and willingness to help with even the smallest requests set the tone for a wonderful stay. Every interaction felt sincere, and their responsiveness made everything effortless. I’ve stayed at several Hyatt properties around the world, but there’s something truly special about Hyatt hotels in India—their hospitality consistently goes above and beyond, and this visit was no exception. My room was always kept in pristine condition, and I deeply appreciated the care put into maintaining it each day. Sobha, who looked after my room, was exceptional. Her attention to detail and thoughtful approach were evident in everything she did. The small gestures—fresh flowers, neatly arranged amenities, and the fun, creatively folded towels—always brought a smile to my face. These personal touches made the space feel warm and welcoming, almost like a home away from home. Overall, the service, warmth, and genuine hospitality I experienced throughout my stay exceeded every expectation. It’s these memorable moments and thoughtful details that remind me why Hyatt remains one of my top choices whenever I travel."