Search Apart Hotels in Western Massachusetts

"Very clean and helpful staff"

"From the time I checked in on a Friday evening, we had no shower working. I called the front desk and they were gonna find someone but it was very late so I told them I was leaving first thing in the morning 7 AM and they would have all day to fix it. I came home at 10:30 at night and the shower still wasn’t fixed. I had a small child with me who was very tired. They wanted to come and fix it at 11:45 PM. I told them don’t bother, but I want it to be compensated for the room. They did comp me one night, but for the inconvenience of not having a shower for two days they should’ve comped the whole thing. Especially because I’ve been a Hilton honor member for over 40 years."

"Dream hotel! Jacuuzi in room...seperate bedroons and bathrooms. Every kind of shower...the soa is beautifully maintained. Enjoyed tye saina and hottun swom room"

"The rooms were nice. Thick mattresses. Refrigerator and microwave in rooms. Staff was very friendly. Breakfast offered waffles, eggs and sausage. More than enough parking. If you are visiting the Mahaiwe Theater, it's a five minute walk. I recommend NO.10 for a meal before the show. "

"We received a warm welcome Waited just a few minutes for room to be ready Breakfast included with stay which is always a plus to get you on your way Enough parking for all"

"Breakfast was delicious. Pool and hot tub were very clean. The rooms were nice for the price point."

"Lovely stay!"

"Fair. Pool was closed. Everything under construction. Poor location."

"Love it here. We stay a few times a year and are actually local to the hotel. Just a relaxed experience. "