Yukon Visitor Information Centre - 7 min walk - 0.6 km
S.S. Klondike National Historic Site - 10 min walk - 0.9 km
Shipyards Park - 13 min walk - 1.1 km
SS Klondike - 13 min walk - 1.2 km
Getting around
Whitehorse, YT (YXY-Whitehorse Intl.) - 7 min drive
Restaurants
Tim Hortons - 15 min walk
McDonald's - 2 min drive
Woodcutter's Blanket - 8 min walk
Tim Hortons - 3 min walk
A&W Restaurant - 16 min walk
About this property
Town and Mountain Hotel
Hotel in a shopping district
Town and Mountain Hotel provides a bar and more. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
Free self-parking
ATM/banking services and a 24-hour front desk
Room features
All guest rooms at Town and Mountain Hotel boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as safes and WiFi.
More conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
21-inch TVs with satellite channels
Wardrobes/cupboards, fridges and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Free self parking on site
Food and drink
A bar/lounge
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
ATM
Guest services
Housekeeping (daily)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
21-inch TV with satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
This property is closed from 1 November 2024 to 30 September 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Property is also known as
Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse
Frequently asked questions
Is Town and Mountain Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Town and Mountain Hotel?
Self-parking is free at this property.
What time is check-in at Town and Mountain Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Town and Mountain Hotel?
Checkout is at 11:00 AM.
Where is Town and Mountain Hotel located?
Situated in the entertainment district, this hotel is steps away from Old Log Church and Midnight Sun Gallery & Gifts. Kwanlin Dun Cultural Centre and North End Gallery are also within 10 minutes.
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Town and Mountain Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 56 out of 290 reviews
10 - Excellent
56
Rating 8 - Good. 127 out of 290 reviews
8 - Good
127
Rating 6 - Okay. 57 out of 290 reviews
6 - Okay
57
Rating 4 - Poor. 35 out of 290 reviews
4 - Poor
35
Rating 2 - Terrible. 15 out of 290 reviews
2 - Terrible
15
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
Katherine
3 Aug 2024
Staff were so kind, helpful and amazing. We had a great time .
Katherine
Stayed 1 night in Jul 2024
8/10 Good
Junko
19 Aug 2022
Very friendly staff and breakfast was great!
Junko
Stayed 4 nights in Aug 2022
2/10 Terrible
Mike
6 Jun 2024
Location and friendliness
Mike
Stayed 1 night in Jun 2024
6/10 Okay
Nicholas
18 Sept 2024
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Nicholas
Stayed 1 night in Sep 2024
8/10 Good
Ronald
11 Jul 2022
Old downtown hotel, close to restaurants and shops.
Ronald
Stayed 2 nights in Jul 2022
8/10 Good
Darren
23 Jun 2023
Clean, simple, worth the money for a one night stay while traveling.
Darren
Stayed 1 night in Jun 2023
6/10 Okay
Lois
11 Sept 2024
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom.
Staff was VERY helpful and pleasant - thanks to all!
Lois
Stayed 4 nights in Sep 2024
8/10 Good
Cynthia
30 Jun 2024
Helpful staff
Cynthia
Stayed 1 night in Jun 2024
10/10 Excellent
Michael
27 Oct 2022
The staff was excellent, very accommodating
Michael
Stayed 1 night in Oct 2022
8/10 Good
Jeff
13 Oct 2024
Large room with big bed. There is no secure room where you can leave your bags after checkout if you can't take them with you at that time. On our last day of orinional stay, we needed to extend our stay by one night and managed to get it a lot cheaper by rebooking by expedia.
Jeff
Stayed 1 night in Sep 2024
8/10 Good
Cynthia Yeates -Ayton house
13 Oct 2024
Huge room. Could have been a little cleaner as shower drain was full of hair. As clearly advised prior to booking, there are no lifts so be prepared to carry your bags up the stairs.
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Richard
Stayed 1 night in Jul 2024
8/10 Good
Alfred
12 Feb 2023
Short stay at this budget hotel.
Very friendly staff!
Great location in this older building without elevator.
Greater short stays in a very basic accommodation.
Just what we needed.
Alfred
Stayed 3 nights in Feb 2023
4/10 Poor
Mary
22 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Verified traveller
Stayed 1 night in Mar 2024
8/10 Good
Jared
7 Sept 2022
This hotel is a bit older. Rooms have not been renovated in a while. Was better priced than other Whitehorse hotels of the same quality rooms.
The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Sarah
Stayed 1 night in Jun 2024
8/10 Good
S F Marc
13 Oct 2023
Very traditional. Expensive.
S F Marc
Stayed 4 nights in Sep 2023
8/10 Good
Randolph
26 Jun 2023
This is a basic downtown hotel close to shops, restaurants, banks and other services. The check-in folks were friendly, the room was clean and tidy and the bathroom features were well maintained and functioning properly. Smoking is allowed on the property but there are non-smoking levels. Off-sales of a selection of beer, wine and liquor is available from the check-in counter. Overall a pleasant and comfortable stay for a reasonable price.
Nice and helpful staff. Tried to keep it clean but didn’t quite make it. Sketchy because they sold alcohol out of the lobby and quite a few vagrants milling around. No locked front entrance and easy access to rooms from outsiders