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Pullman Phuket Panwa Beach Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Phuket Panwa Beach Resort

2 outdoor pools, open 7 AM to 7 PM, free pool cabanas, pool umbrellas
Poolside bar
Yoga
Villa, 1 King Bed, Beachfront | Beach/ocean view
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Hot tub
  • Bar
  • Pool
The price is €199
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Sea View

Villa, 1 King Bed, Sea View

Villa, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 150 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Garden View

Villa, 1 King Bed, Garden View

Villa, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Wardrobe

Deluxe Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Wardrobe

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Garden View

1 bedroom, premium bedding, down duvets, minibar

Family Suite, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 115 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa, 1 King Bed, Beachfront

Villa, 1 King Bed, Beachfront

Villa, 1 King Bed, Beachfront

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 150 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
44/5 Moo 8 Sakdidesh Road, Wichit, Phuket, 83000

What's nearby

  • Phuket Aquarium - 14 min walk - 1.2 km
  • Ao Yon Beach - 14 min walk - 1.3 km
  • Chalong Bay - 17 min walk - 1.5 km
  • Panwa Beach - 6 min drive - 2.4 km
  • Rawai Beach - 33 min drive - 20.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 62 min drive

Restaurants

  • ‪Tu Bar Sri Panwa - ‬13 min walk
  • ‪Baba Nest - ‬3 min drive
  • ‪Baba Poolclub Phuket Restaurant - ‬19 min walk
  • ‪The Habita, Sri panwa - ‬16 min walk
  • The Junction

About this property

Pullman Phuket Panwa Beach Resort

Luxury eco-certified resort near Phuket Aquarium
Located close to Chalong Bay, Pullman Phuket Panwa Beach Resort provides an attached winery, a swim-up bar and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to a deep-tissue massage, a body wrap or a facial at Talay Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include sailing, rowing/canoeing and beach volleyball. In-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a poolside bar and a terrace.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, an electric car charging station and express check-out
  • Supervised childcare (surcharge), a vegetable garden and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 211 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Hydromassage showers, eco-friendly toiletries and deep-soaking baths
  • 49-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Lao, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Internet access

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 kilometres
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; THB 883 for adults and THB 441 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aqua
  • Edge Beach Club
  • Tamarind
  • The Junction Bar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,854 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of THB 1000 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1750.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 883 for adults and from THB 441 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: THB 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay, LINE Pay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Phuket Panwa Wichit
Pullman Phuket Panwa Beach Resort Wichit
Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa
Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa
Pullman Phuket Panwa Beach Wichit

Frequently asked questions

Does Pullman Phuket Panwa Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM to 7 PM.

How much does it cost to stay at Pullman Phuket Panwa Beach Resort?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Pullman Phuket Panwa Beach Resort on 19 Dec 2024 start from €198.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Phuket Panwa Beach Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of THB 1000 per pet, per night.

How much is parking at Pullman Phuket Panwa Beach Resort?

Limited spots are available.

What time is check-in at Pullman Phuket Panwa Beach Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Phuket Panwa Beach Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Phuket Panwa Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Pullman Phuket Panwa Beach Resort located?

Located in Cape Panwa, this beachfront resort is on the boardwalk and within 1 mi (2 km) of Phuket Aquarium and Chalong Bay. Phuket Weekend Market and Central Festival Phuket Shopping Center are also within 9 mi (15 km).

Pullman Phuket Panwa Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 622 reviews" "
Rating 8 - Good. 180 out of 622 reviews" "
Rating 6 - Okay. 57 out of 622 reviews" "
Rating 4 - Poor. 20 out of 622 reviews" "
Rating 2 - Terrible. 22 out of 622 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brinnae

Stayed 4 nights in Oct 2024

10/10 Excellent

jose, sunrise

Stayed 4 nights in Oct 2024

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasure to stay in this hotel. The heart of nature.
Stayed 4 nights in Sep 2024

4/10 Poor

Sunny

Travelled with family
Disliked: Staff & service
Would not recommend coming here. Breakfast is too busy and you need to wait for a table, the beach is low-tied most of the time and there are no waves. The hotel is built on levels so from entry to the beach and back it is a hike.
Stayed 11 nights in Jul 2024

8/10 Good

QUOC QUYEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote area far from the town. 49kms away from airport.
Stayed 1 night in Jul 2024

10/10 Excellent

ohood

Stayed 5 nights in Jul 2024

10/10 Excellent

Silvio Luca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, exceptional staff (thank you, Jane!)
Stayed 8 nights in Jun 2024

10/10 Excellent

gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did not disappoint. the staff was so accommodating. be sure to ask for matthew, he’s amazing. The food. the rooms. everything’s was impeccable. keep in mind though, the hotel is an hour plus from the airport so plan accordingly
Stayed 1 night in Apr 2024

10/10 Excellent

Bernadette Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay and the staff were so friendly
Stayed 8 nights in Feb 2024

2/10 Terrible

YIJEN

Travelled with family
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful!! Every person on the resort staff is very kind and helpful!! Definitely recommend this resort to anyone that enjoys being pampered and being treated like an individual and not just a number.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Suhail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very accommodating. Amenities at the hotel are great.
Stayed 3 nights in Dec 2023

8/10 Good

Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was delish. They upgraded me to a villa with private pool. The room was spacious. The bed is too hard but room service came to add more bedding cushions which helped a little. Tamarind Thai Cuisine by far is the best upscale Thai food that I’ve had. Breakfast was good. Nice attentive staff. Nice quiet area. The beach has a beautiful view and was relaxing but has algae or slim. So didn’t go swimming or canoing at the beach. 10-15 min walk to a local night market at Cape Panawa where you can catch a beautiful sunset. Note: No side walk. I would definitely stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was our last stop before heading home. We did a lot of activities prior to arriving to this hotel and were hoping for relaxing part. Unfortunately, there was a restaurant renovation and we could forget about relaxation. If I knew I would have booked different hotel. Apart from this ok.
Stayed 4 nights in Nov 2023

10/10 Excellent

Padoongvit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd stay, as usual, overall stay has been amazing: clean rooms, great facilities (2nd pool is just as amazing as the main pool), great breakfast buffet and overall an amazingly friendly and knowledgeable staff. Looking forward to my next booking!
Stayed 4 nights in Nov 2023

10/10 Excellent

Veanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super nice. A bit far from the downtown, attractions and airport but the drive was okay. Staff.was super helpful and the bar and restaurants around the hotel were great
Stayed 2 nights in Sep 2023

8/10 Good

Ratchanok

Travelled with family
Liked: Cleanliness, staff & service, room comfort
:)
Beautiful view and good service!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ai Nee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this resort for my birthday trip and they prepared a room with birthday decor and a small cake to welcome me , that’s so so sweet ! Staff also very friendly, thoughtful, and they will fulfil your needs if possible. They are complimentary stuffs campaign going on when you join member now. I recommend this resort if you want to chill and a quiet area to stay. Around this area have very limited stores, and don’t have 7-11 nearby. From airport to this resort takes about 1hr plus with smooth traffic.
Stayed 3 nights in Aug 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Khaled

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs maintenance and renovation of facilities and furniture, raising the level of hygiene, and controlling insects such as mosquitoes and reptiles such as lizerd and frogs that are spread everywhere. The breakfast is also poor in terms of variety and quality. The hotel does not deserve five stars
Stayed 3 nights in Jun 2023

10/10 Excellent

Yuancheng

Liked: Cleanliness, staff & service, property conditions & facilities
staff here is quite friendly. the private beach is comfy. nice facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Amjad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I would and will never ever come back to your hotel again. Starting from the slow services. As soon as we entered the hotel we had to wait 30 minutes just to even talk to an employee in the reception. There was a free table and yet no one called us. I had to go up my self and explain my dissatisfaction for you to bring someone to check me in. And let's talk about the pool bar and restaurant services, the slowest I have ever seen. You ask for the easiest and quickest item on the menu at the pool bar which is water and it takes 15 minutes and multiple times of asking to receive it. Another thing is how bad the paying system is. Everytime we ordered something even if we were relaxing by the pool, they would bring the bill to sign everytime instead of just keeping your tab open. Another thing that was absolutely horrible - the rooms had a leak from the A/C and when we called to tell reception, they said they'll get on it and never did. Also, when we checked in we were supposed to receive our keys for both rooms but one was not ready, the reception lady that checked us in told me that as soon as the room was ready she would bring the key herself. Instead she didn't bring me anything and made me call reception 4 different times and on top of all of that, she told the baggage staff to put our baggage in the dirty room and we didn't have access to it till we received the key. Last but not least, a small tip from me, I understand that this is a family friendly resort, but you can make
Stayed 7 nights in May 2023