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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel in Winston-Salem with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Plus Hanes Mall Hotel

Experience the Best Western PLUS hotel's sleek entrance, set amidst a beautifully landscaped garden.
Relax by the pool surrounded by lounge chairs and a lifeguard stand for a safe and comfortable experience.
Relax in the hotel lobby with a choice of seating areas, a flat-screen TV, and a fireplace.
Modern office space with a reception desk, computer workstations, and comfortable seating.
Relax in this stylish room with a comfortable bed, flat-screen TV, and kitchenette.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
The current price is €71
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

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7.8 out of 10, Good, 192 reviews
The price is €76
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14 Jul - 15 Jul
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About the area

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Novant Health Forsyth Medical Center - 9 min walk - 0.8 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
  • Benton Convention Center - 7 min drive - 7.1 km
  • Wake Forest University - 11 min drive - 9.3 km

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel near Wake Forest University
Take advantage of free full breakfast, a corner/local shop and laundry facilities at Best Western Plus Hanes Mall Hotel. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, meeting rooms and luggage storage
  • A banquet hall, a 24-hour front desk and a computer station
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 130 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, Spanish

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Relax in comfort with a large bed, desk, and nightstands, set amidst a serene atmosphere.

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,005 reviews
The price is €91
includes taxes & fees
14 Jul - 15 Jul
Comfort Suites Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Does Best Western Plus Hanes Mall Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on 20 Jul 2025 start from €70.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hanes Mall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hanes Mall Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hanes Mall Hotel?

Checkout is at 11 AM.

Where is Best Western Plus Hanes Mall Hotel located?

Situated in Winston-Salem, this hotel is within a 15-minute walk of Hanes Mall, Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center. Wilkes Regional and Wake Forest University Baptist Medical Center are also within 3 miles (5 km).

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Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 382 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Close to Baptist hospital, the mall, and places to eat
Stayed 1 night in Jul 2025

10/10

Clean and comfortable with professional staff.
Stayed 2 nights in May 2025

10/10

Easy check in. Nice room
Stayed 1 night in Jun 2025

10/10

Nothing to complain about, just a bit expensive for extended stays.
Stayed 27 nights in May 2025

8/10

Clean hotel with very friendly staff!
Stayed 2 nights in Mar 2025

6/10

Ty
Stayed 1 night in Jun 2025

2/10

We did not
Stayed 6 nights in Jun 2025

2/10

Nothing
Stayed 2 nights in Jul 2025

10/10

Rick at the front desk is the best.
Stayed 6 nights in Apr 2025

8/10

The staff knows me. I check in 3 weekends out the year and they make me feel special!
Stayed 2 nights in May 2025

2/10

Found dead flies and roaches in rooms. AC worked on and off. Door knob to bathroom just flew off. Pool was dirty. Real dirty. Broken shower knobs. Staff was friendly. Only thing going for them. Be cautious
Stayed 2 nights in Jun 2025

6/10

The breakfast was not good.
Stayed 1 night in Jun 2025

10/10

Nice place to stay during my travels, breakfast was nice
Stayed 1 night in Jan 2025

10/10

Great stay
Stayed 2 nights in Nov 2024

8/10

Beds very comfortable. Good location.
Stayed 4 nights in Mar 2025

10/10

Always nice, clean and calm when I come here. Great staff as well.
Stayed 2 nights in Feb 2025

10/10

It was very clean and nice! I would definitely stay again.
Stayed 1 night in Feb 2025

8/10

Was clean and comfortable, a little dated but would stay again.
Stayed 1 night in Jan 2025

8/10

Will be getting a room here again. Would recommend to a friend.
Stayed 1 night in Feb 2025

10/10

Great location
Stayed 5 nights in Sep 2024

10/10

It's a good place to stay and the staff is friendly and helpful with the food. I have been staying there for about three years doing the Christmas and New Year's like clockwork.
Stayed 7 nights in Dec 2024

4/10

Not the cleanest place to be. Shower had dirt in it. I had to checkout early. I couldn't stay there. Music played loud but only in our room you could hear it and not anywhere else. You could see in our windows from outside because the curtains wouldn't close properly.
Stayed 3 nights in May 2025

8/10

Met our needs for a one night stay.
Stayed 1 night in Nov 2024

8/10

Everything was good. The hotel looks good. Very clear and comfortable rooms. There is not enough parking. And the breakfast is over at 9:30, no at 10:00 like everywhere else, i have to say.
Stayed 2 nights in Mar 2025

10/10

Great place
Stayed 1 night in Sep 2024