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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property
Savor tropical bliss with cocktails by the swim-up bar or during yoga classes overlooking turquoise waters.

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Beach/ocean view
Junior Suite Ocean Front Premium Level | Bathroom
4 outdoor pools, pool loungers
View from room
View from room
Escape to Barceló Maya Riviera - Adults Only - All Inclusive, nestled near Xpu-ha Beach. Unwind at the swim-up bar, indulge in a rejuvenating sports massage at U-Spa, and enjoy meals at any of the 5 on-site restaurants. With volleyball and snorkeling activities plus sun loungers by the pool, guests have plenty of ways to soak up some fun in the sun.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Down duvet
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Bathrobes
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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Barceló Maya Palace - All Inclusive
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About the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO

What's nearby

  • Xpu-ha Beach - 1 min walk
  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 3 min drive
  • Puerto Aventuras Marina - 6 min drive
  • Dolphin Discovery - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive

Restaurants

  • ‪Mirador Buffet - ‬6 min drive
  • ‪Carey Lobby Bar - ‬6 min drive
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬14 min walk
  • ‪Bar Mojado Beach - ‬7 min walk

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Luxury all-inclusive property refurbished in 2019 and located near Xpu-ha Beach
Located close to Ecopark Kantun Chi and Puerto Aventuras Marina, Barceló Maya Riviera - Adults Only - All Inclusive provides a swim-up bar, a poolside bar and a terrace. With a white sand beach, scuba diving and snorkelling, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial and a hot stone massage at U-Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes and yoga classes are offered at the gym; other things to do include windsurfing and volleyball. In addition to a shopping centre on-site and mini golf, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 4 outdoor pools with sunloungers and a swim-up bar
  • Free self-parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and ATM/banking services
  • A gift shop, wedding services and a billiards/pool table
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 850 individually furnished rooms boast comforts, such as private rooftop hot tubs and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 50-inch LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Frequently asked questions

Does Barceló Maya Riviera - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Barceló Maya Riviera - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Riviera - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Barceló Maya Riviera - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Riviera - Adults Only - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Riviera - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Riviera - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Barceló Maya Riviera - Adults Only - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is within a 15-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Puerto Aventuras Marina and Chac Mol Cenote are also within 3 mi (5 km).

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 945 out of 1278 reviews
Rating 8 - Good. 195 out of 1278 reviews
Rating 6 - Okay. 82 out of 1278 reviews
Rating 4 - Poor. 35 out of 1278 reviews
Rating 2 - Terrible. 21 out of 1278 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time at this resort, the food was good and the team members were very professional, will go again!
Stayed 6 nights in Jan 2025

10/10 Excellent

JAMIE LYNN, INDIANAPOLIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Mackenzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Barceló is a huge resort made up of multiple different properties. You can wonder between the properties to get different experiences and shopping. We enjoyed our stay and the food was good, but not amazing. The staff were not very friendly nor gracious compared to our experiences at other resorts, and although it says they speak both spanish and english, we struggled communicating with staff using english. Beware- they do require pants and closed toed shoes for men at all dinner reservations, which we did not see before our arrival. Overall, we have definitely had better experiences.
Stayed 4 nights in Jan 2025

4/10 Poor

Luis

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Experience – Poor Service and Strict Rules I recently stayed at the Barceló resort, and while the property itself was beautiful, the overall experience was frustrating due to the poor quality of service and unnecessary restrictions. The biggest issue was the staff’s lack of attention to detail and urgency. Requests were often ignored or took forever to be fulfilled. Simple things like getting extra towels or ordering a drink at the bar felt like a chore. The staff seemed indifferent, and at times, even rude. For a resort of this caliber, I expected much better service. Another major letdown was the food. The options were extremely limited, and the quality was underwhelming. By the second day, it felt like we were eating the same thing over and over again. For a resort that markets itself as high-end, I expected more variety and fresher ingredients. To make matters worse, they enforce a strict dress code for dinner, requiring men to wear long pants. While I understand the need for some level of formality, this policy felt outdated and unnecessary, especially in a beachside resort. Meanwhile, service at the restaurants was slow, adding to the frustration. It’s a shame because the resort itself is stunning, with great potential. However, the lack of attention to detail, poor service, and unnecessary rules made the stay more stressful than relaxing. I wouldn’t return, and I wouldn’t recommend it to anyone looking for a truly enjoyable vacation.
Stayed 3 nights in Jan 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, the beach is amazing and the staff was great. However, the food options were very limited compared to other all inclusives. PFor breakfast and lunch there is only a mediocre buffet and for dinner there are four ala carte restaurants where reservations are required. Also, there is only one bar option in the evenings. There are no activities at this resort but the adjoins resorts have some, though none of them are free. We paid to upgrade to the premiere club which was a total waste of money. There absolutely no advantages to this as there are at other resorts we’ve stayed at except for being able to order room service at no charge. I don’t think we will return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kristov, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! The rooms were spotless, the staff was incredibly friendly, and the atmosphere was cozy and inviting. Highly recommend for anyone looking for comfort and great service!
Stayed 7 nights in Jan 2025

8/10 Good

devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge beach area! One aide has a little reef great for snorkeling lots of fish and a few turtles and the other side white sandy beach you just relax in the ocean hardly any waves. Hotel staff friendly and accommodating
Stayed 7 nights in Jan 2025

10/10 Excellent

Keana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. Wish the food tasted better but great
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Razvan-Ionut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent a week at this amazing hotel, and I can’t recommend it enough! The facilities are top-notch, and the service is truly exceptional—it’s hard to find anything we didn’t like. At first, we were unsure about the long walk to our room, but it ended up being something we absolutely loved—it added to the tranquil and relaxing vibe of the place. The variety of food and drinks was impressive, and everything was of excellent quality. The staff went above and beyond to make our stay comfortable and enjoyable. If I had to point out one area that was just average, it would be the entertainment, but honestly, we didn’t mind at all. This is the perfect place to relax and disconnect, especially if you’re traveling with your partner. We had an unforgettable time and can’t wait to return!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Everything is kept very clean, and the staff are great! Food is also really good, especially at the dinner restaurants.
Stayed 5 nights in Dec 2024

10/10 Excellent

Elizabeth B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gourmet dinners were unbelievable. We had a romantic private beach dinner that was once in a lifetime Cant wait to go back
Stayed 4 nights in Jan 2025

10/10 Excellent

Yelena

Likes: Very clean property Variety of food Friendly stuff Needs improvement: Didn’t have enough lounge chairs on a beach and pool area. People had to lay on a sand
Stayed 5 nights in Dec 2024

10/10 Excellent

Ayomide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ability to be in 3 resort at the same time
Stayed 5 nights in Dec 2024

10/10 Excellent

Marta Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 6 nights in Nov 2024

2/10 Terrible

Fabby

Travelled with family
Disliked: Cleanliness, staff & service, amenities
From the very beginning of our stay, we encountered multiple issues with our room. Both the sink and shower were clogged, which we immediately reported to the staff. While they addressed the clogs, the shower began emitting a foul odor that persisted for four days. Despite our efforts to endure the smell, it became unbearable, and I returned to the service desk to explain the situation. Eventually, I was referred to a supervisor. While she did switch our room, the process was a complete mess. We had to wait to check out of our old room and check into the new one. Transferring our luggage between rooms caused us to miss yet another event we had planned, adding to the growing list of frustrations. Altogether, we wasted about four days dealing with room or hotel-related issues. On top of that, the room setup was highly uncomfortable. There were three adults in our party, and we were given twin beds instead of the double beds advertised on their website. Sleeping in such cramped conditions was one of the most uncomfortable experiences of my life. Unfortunately, the new room was no better. It was filthy, with wood shavings and other debris on the floor. The beds weren’t properly made, and the pillows were smashed and flat, unlike the pillows from our first room. It felt like they had given us someone else’s dirty room. The overall atmosphere at the resort was also disappointing—most of the staff seemed to be in bad moods, starting with Ricardo at the service desk.

10/10 Excellent

Endia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Clean, food is great and so as the entertainment. Highly recommend!
Stayed 9 nights in Dec 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

RACHEL, Clermont

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not truly all inclusive. Fees for simple things. For example, fees for using the steam room and the sauna. The $45 fee is for every 1 hour. Fee for basic SAKE at the Japanese restaurant. Fees and more fees. The room refrigerator NEVER worked. We complained everyday. 5 days without a working mini refrigerator. Nothing was done about this. No food service at all outside of the buildings. For example, can’t eat fries, burgers, tacos on the beach. Guests are prohibited from taking food outside the building dining areas. This really means that the guests have to get dressed just to eat a simple snack and then go back outdoors. This is complicated, specially on vacation. All the other resorts always have snack bars accessible from the beach and pool area. Another example, drinks are not served on the beach. NO SERVICE ON THE BEACH. Every time we were thirsty, we had to walk from the beach to the pool side bar. There are only drinks at the pool side bar. No peanuts, olives, pretzels….. We will not stay at this resort again. Too complicated for a vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Kirk

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful—really well-maintained and in great shape. However, the restaurant reservation process was a hassle. You have to wait in a long line to make reservations, and it seemed to frustrate pretty much everyone we talked to. That said, the à la carte restaurants were delicious, and while some hostesses were more flexible with walk-ins than others, we appreciated the ones who went out of their way to accommodate us.
Stayed 7 nights in Dec 2024

8/10 Good

Lyudmila V

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good!
Stayed 9 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family, Travelled with group
Liked: Amenities
Great visit
Stayed 7 nights in Dec 2024