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"Ideally located in the heart of Zermatt, less than a 5-minute walk from the train station. 1-minute walk to the main shopping/restaurant street. Great breakfast selection, and afternoon tea available every day. The staff was very friendly. Secured ski room with boot heaters. This was our second stay here and we would stay again."

"We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable."

"Perfect for my needs. Clean and updated"

"A hidden gem. The food and service at the hotel is outstanding! "

"Great location not far from train station and town … bus stop just around the corner to take you to glacier paradise … good breakfast with make your own boiled eggs and pancakes "

"Love this hotel. Just near the train station. Do not have restaurant but have a kitchen available with all needed for cook."

"The people working the front desk were excellent very helpful and very kind a little noisy at night right over the main street easy access to most of the town"

"Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars."

"Beautiful hotel and excellent service. "