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HOTEL illuster - Urban & Local

3.0 star property
Pet-friendly hotel connected to a shopping centre in Uster with a rooftop terrace

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Photo gallery for HOTEL illuster - Urban & Local

Lobby
Exterior
Family Triple Room, 3 Bedrooms, Balcony
Lobby sitting area
Daily buffet breakfast (CHF 22 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Laundry
The current price is €209
includes taxes & fees
11 Jul - 12 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
Zürichstrasse 14, Uster, ZH, 8610

What's nearby

  • Uster Castle - 6 min walk - 0.5 km
  • Jucker Farm - 6 min drive - 4.9 km
  • Zoo Zurich - 19 min drive - 18.0 km
  • ETH Zurich - 20 min drive - 23.8 km
  • Lindt & Sprüngli Chocolateria - 30 min drive - 34.7 km

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Blaser's - ‬5 min walk
  • ‪Café Steiner Uster - ‬4 min walk
  • ‪Peking Garden China-Restaurant Take Away - ‬4 min walk
  • ‪Boulevard Restaurant Uster - ‬1 min walk

About this property

HOTEL illuster - Urban & Local

Hotel connected to a shopping centre
Take advantage of a corner/local shop, a rooftop terrace and a shopping centre on-site at HOTEL illuster - Urban & Local. The on-site local cuisine restaurant, Ustaria, offers breakfast, lunch, dinner, light fare and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • 2 meeting rooms, coffee/tea in reception and a gift shop
  • Guest reviews say good things about the overall condition
Room features
All 60 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths
  • Flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:30 AM to 10:00 PM on request
  • Limo/town car service
  • Secured, covered parking on site (CHF 9 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 for adults and CHF 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Gym
  • Shopping centre
  • Water sports equipment

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 22 for adults and from CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self-parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Is HOTEL illuster - Urban & Local pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of 14 Jun 2025, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on 11 Jul 2025 start from €201.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL illuster - Urban & Local?

Self-parking is available for CHF 9 per night.

What time is check-in at HOTEL illuster - Urban & Local?

Check-in start time: 2 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at HOTEL illuster - Urban & Local?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Does HOTEL illuster - Urban & Local provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM-10:00 PM on request. A fee of CHF 80.00 per person applies.

Where is HOTEL illuster - Urban & Local located?

Located in the heart of Uster, this hotel is 0.4 mi (0.6 km) from Uster Castle and within 3 miles (5 km) of Aathal Dinosaur Museum and Milandia Migros Sport and Adventure Park. Jucker Farm and Kletterzentrum Milandia Greifensee are also within 6 miles (10 km). Uster Station is only a 5-minute walk.

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HOTEL illuster - Urban & Local Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 180 reviews
Rating 8 - Good. 76 out of 180 reviews
Rating 6 - Okay. 30 out of 180 reviews
Rating 4 - Poor. 3 out of 180 reviews
Rating 2 - Terrible. 5 out of 180 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

It was wonderful, unfortunately we could only stay for one night!
Stayed 1 night in Mar 2025

10/10

Amazing hotel
Stayed 1 night in Oct 2023

10/10

The friendliness of staff and the breakfast. I highly recommend Illuster Hotel

10/10

Super!
Stayed 1 night in Mar 2023

10/10

we will be back :) thanks
Stayed 6 nights in May 2022

8/10

the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023

10/10

The breakfast is poorer and could be improved a little bit. I see it the same since 9 years already. Otherwise the Hotel is great, after the renovation. Spacious rooms, a lot of light due the big window. Really nice garden on the top of the shops, a place where you can relax a bit after a long day. The Mall is right below of you, with many shopping possibilities.
Stayed 2 nights in Jul 2022

10/10

We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023

8/10

Stayed 3 nights in Jan 2025

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

8/10

Unschlagbar zentral in Uster gelegen, hervorragendes Personal. Tiefgarage und Einkaufcenter im Haus, Fahrstuhl verbindet Hotel direkt mit beidem, leider nur 1 Fahrstuhl. Angenehmes Ambiente in Frühstück / Barbereich. Terrasse und Dachgarten vorhanden. Leider Badezimmer Wanne eng, mit hohen Wänden und rutschig. Hab mich beim Duschen unsicher gefühlt. Obwohl in 5. Etage oft Geruchsbelästigung durch Raucher auf Terrasse.
Stayed 3 nights in Sep 2024

8/10

とっても快適に過ごせました。 もう少しリーズナブルだともっとよかったです。
Stayed 1 night in Jul 2024

10/10

Tolles Frühstück
Stayed 1 night in Aug 2024

10/10

Friendly and helpful staff!
Stayed 4 nights in Jul 2024

8/10

Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Stayed 2 nights in Jul 2024

8/10

Ne parle pas français
Stayed 1 night in Jul 2024

10/10

hervorragendes, freundliches Personal, besonders an der Reception. Sehr gutes Morgenbuffet mit super feinem Kaffee. Das Hotel befindet sich an guter Lage mit toller Terrasse.
Stayed 1 night in May 2024

10/10

Perfekte Lage! Das Frühstücksbuffet war fantastisch, auch dass man sein Heissgetränk an der Bar frisch bestellen und es einem dann serviert wurde, finde ich toll. Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war sehr sauber und die Betten waren super. Vielen Dank!
Stayed 2 nights in Mar 2024

6/10

Für einen kurzen städtetrip ok , ok Grunde etwas zu teuer für Ausstattung und Angebot des Frühstücks . Alles in allem war es sauber und das Personal bemüht . Werde denk ich wieder kommen falls ich nochmal nach uster muss
Stayed 1 night in Nov 2023

6/10

Das Personal ist sehr anonym unterwegs und macht seine Arbeit. Die Seele und ein motiviertes Lächeln fehlt etwas in diesem Haus, wenn man nicht beruflich unterwegs ist.
Stayed 1 night in Jul 2023

8/10

Ingen aircon på rommet, veldig varmt om natta. Ellers svært bra
Stayed 1 night in Jul 2023

10/10

Stayed 1 night in Jul 2023

8/10

Stayed 2 nights in Jul 2023

10/10

melhor opçao