Acapulco Hotel Guide - All Inclusive Hotels in Acapulco, Guerrero

"Everything was fine,except that that restaurant needs to add more variety of food like typical mexican food and some Caribean food"

"I love This hotel Resort palm tree 🌴 the sunset 🌅 from this place are wonderful to see it . If I visit Acapulco this is my favorite place . "

"Pasamos muy buenas Vacaciones, buen servicio habitaciones cómodas aunque todavía se ven los estragos del Huracán que les sucedió no hace mucho I A M"

"Es la tercera ves q me quedo en este hotel por q me gustaba mucho pero ahora tuve la mala experiencia q no puedo usar la alberca de infinito q por q tenía q pagar $250 pesos mas y luego en el restaurante q no me dejaron pasar por q traía una blusa corta y luego no servía el agrre acondicionado y no todos los trabajadores eran amables no recibí ni mi recibo y ise el reclamo y me salen con una excusa ahora si quede desepcionada de este hotel mi prima de quiere casa en este hotel pero le diré mi...

"Made feel safe, appreciated very nice customer service "

"Great place and friendly staff! Access to beach which not many places have and 3-4 pools. You are kind of forced to eat there. No Uber delivers and no close convenient store close. Gym is basic BUT we loved this place and our kids did too"

"The check-in/reception is very disorganized. I waited 40 minutes to get my room. "

"My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service...