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Holiday Inn Acapulco La Isla, an IHG Hotel

3.5 star property
Family-friendly Acapulco hotel in La Poza with free valet parking

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Acapulco La Isla, an IHG Hotel

Breakfast, lunch, dinner served; international cuisine
Daily buffet breakfast (MXN 350 per person)
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Standard Room, 2 Queen Beds (Top Floor)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
The price is €84
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 10 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907

What's nearby

  • Forum de Mundo Imperial - 3 min drive
  • La Isla Shopping Village - 3 min drive
  • Arena GNP Seguros - 4 min drive
  • El Revolcadero - 6 min drive
  • Playa Revolcadero - 10 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 9 min drive

Restaurants

  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪Ferremateriales Punta Diamante - ‬11 min walk
  • ‪100% Natural - ‬12 min walk
  • ‪Toks - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla, an IHG Hotel

Family-friendly hotel located in La Poza
A swim-up bar, a poolside bar and a terrace are just a few of the amenities provided at Holiday Inn Acapulco La Isla, an IHG Hotel. The on-site international cuisine bistro, Ten, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), express check-out and a vending machine
  • Meeting rooms, a reception hall and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 101 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar TEN
  • Pool Bar La Zanja
  • Ten

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between 05 April and 15 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for MXN 250.00 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

Does Holiday Inn Acapulco La Isla, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Holiday Inn Acapulco La Isla, an IHG Hotel?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla, an IHG Hotel on 20 Oct 2024 start from €84.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Acapulco La Isla, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of MXN 800.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Acapulco La Isla, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn Acapulco La Isla, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn Acapulco La Isla, an IHG Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Acapulco La Isla, an IHG Hotel located?

This family-friendly Acapulco hotel is located near the airport, within 3 mi (5 km) of La Isla Shopping Village, Laguna Tres Palos and Forum de Mundo Imperial. Playa Revolcadero and Arena GNP Seguros are also within 3 miles (5 km).

Holiday Inn Acapulco La Isla, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 395 out of 581 reviews" "
Rating 8 - Good. 143 out of 581 reviews" "
Rating 6 - Okay. 22 out of 581 reviews" "
Rating 4 - Poor. 5 out of 581 reviews" "
Rating 2 - Terrible. 16 out of 581 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, excellent property
Stayed 1 night in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Stayed 3 nights in Jul 2024

10/10 Excellent

CLAUDIA

Stayed 3 nights in Jul 2024

10/10 Excellent

Arleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Stayed 1 night in May 2024

10/10 Excellent

Jose r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Marco

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Amenities
Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stayed 3 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 1 night in Aug 2023

8/10 Good

Laila

Stayed 1 night in Jun 2023

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Arquimides

Liked: Cleanliness, staff & service, property conditions & facilities
It’s super clean. Excellent customer service. The staff is very welcoming.
Stayed 1 night in May 2023

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Roxie

Liked: Cleanliness, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Todos bien Gracias
Stayed 1 night in Mar 2023

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people spoke almost no English, a little hard to communicate
Stayed 6 nights in Feb 2023

10/10 Excellent

WILLIAM

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service!
Stayed 1 night in Jan 2023

6/10 Okay

Paola

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Under trained staff
I asked for a late check out hoping to sleep in and 6 people from the hotel came knocking on my door to ask when was I leaving. Not to mention 3 calls
Stayed 2 nights in Jan 2023

10/10 Excellent

Stephen

Stayed 4 nights in Nov 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff good
Stayed 1 night in Nov 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property off the beach, but in the middle of everything. great service and well managed. they have meeting rooms to boot.

10/10 Excellent

Arquimides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is exellent. Very clean. 8 minutes from Acapulco International Airport.
Stayed 1 night in Jul 2022

8/10 Good

tomas Medel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. We really enjoyed our ten days stay, but the laundry service which it’s incomplete. The hotel has a washer machine, but not a dryer machine. We used it twice, and in the end we got wet, hot and smelling clothes because not hot dry air, a simple principle for dryers. Another issue is in the bathroom: not vent!!! Besides that, we had a Really great time, thank you to the people who works there. great service at the restaurant, and good location. We will come back!!
Stayed 10 nights in Apr 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give Omar and Hugo a raise 👍
Everyone was eager to help. Omar and Hugo were super. Every request was granted and every question answered.
Stayed 6 nights in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay Stay
Hotel seem to be a newer building. There were no wash cloths in the room when I first checked in. They offer good room service. Recommend getting Covid test done at airport if traveling international after stay. The hospital/nurse they use was late and the hotel charges an extra cut for the service which front desk never told me about! Airport is half the price and you get results in 30 minutes!
Stayed 1 night in Jan 2022