Betley Hotels

"Room was lovely and generally we enjoyed our stay . The room cleaning lady was really helpful and spotted we had left the dogs bed in the room and came out with it as we were leaving so many thanks to her The only negative of the stay was the female member of staff in the bar and restaurant area.. I would say her attitude was very negative and seemed like she didn't really want to help or even be there . We had finished our breakfast and I went up to order extra drink When she came with the drinks I had put all the plates and cups together so who ever came with the drinks they could clear the table but this individual didn't even consider to take them away..I had to call her back to clear the table as she was walking away and seemed miffed I had called her back .. Not sure her name but I've come across her before and had the same attitude... Very abrupt individual unfortunately Apart from her it was a lovely stay "

"The room was spotless, lovely beds and pillows everything was perfect in the room, loved the Elemis products in the bathroom. Dinner was superb I recommend the Burger! Breakfast was cooked to order it was served hot and was so tasty, Claire&Olga looked after us very well, lovely ladies, Alison and the reception team made us very welcome and were very helpful, we will definitely be back! "

"Everything was perfect, room cleaned and fresh towels everyday. Bed was comfortable and room was warm. Breakfast was hot and a good variety of cooked and continental to choose from. Perfect location for Stoke on Trent and motorway. Staff were lovely, friendly and helpful throughout stay."

"Friendly staff..lovely room"

"Great stay "

"Extensive menu all fresh"

"Great hotel in an out of the way area. I have family nearby and find this very convenient. "

"Room was spotless and the staffs were all wonderful "

"Great stay."