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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Plaza Lagoi

Choose dates to view prices

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

On the beach, white sand
On the beach, white sand
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
The current price is €86
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • Ocean view
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • Ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View (Terrace)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Ocean view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Ocean view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony) | Pool

Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 4 min walk - 0.4 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Bandar Bentan Telani Ferry Terminal - 11 min drive - 8.3 km
  • Ria Bintan Golf Club - 16 min drive - 10.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬10 min drive
  • ‪Pujasera Lagoi - ‬12 min drive
  • ‪Warung Yeah - ‬6 min walk
  • ‪Kelong Mangrove Restaurant - ‬26 min drive
  • ‪The Dining Room - ‬10 min walk

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Upscale family-friendly hotel near Lagoi Bay Beach
Located close to Plaza Lagoi and Ria Bintan Golf Club, Four Points By Sheraton Bintan, Lagoi Bay provides a free breakfast buffet, a terrace and a coffee shop/cafe. Indulge in reflexology, a body wrap and aromatherapy at the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and an outdoor entertainment area.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A free ferry terminal shuttle, multilingual staff and smoke-free property
  • A front desk safe, 6 meeting rooms and local meal delivery service
Room features
All 308 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 52-inch LED TVs with premium channels
  • Balconies, free tea bags/instant coffee and electric kettles

Languages

English, Indonesian

Similar properties

Exterior

Hotel Indigo Bintan Lagoi Beach by IHG

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.8 out of 10, Exceptional, 18 reviews
The price is €177
includes taxes & fees
13 May - 14 May
Hotel Indigo Bintan Lagoi Beach by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000.0 per night.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay?

As of 12 Apr 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on 5 May 2025 start from €86.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Bintan, Lagoi Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Bintan, Lagoi Bay?

Self-parking is free at this property.

What time is check-in at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM.

What time is check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Checkout is at noon.

Where is Four Points By Sheraton Bintan, Lagoi Bay located?

Located in Bintan, this beachfront hotel is in the city centre and within a 5-minute walk of Plaza Lagoi and Lagoi Bay Beach. Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club are also within 9 mi (15 km).

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Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Great Staff Beautiful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

TOSHIHIRO

nice property but nothing open around this property except for mini marts.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Great hotel
Great hotel - would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ajesh

Amazing hotel
Very nice family friendly hotel. We had stayed there for a celebration of my sister son first birthday. The hotel staff made it a memorable one by going out of the way to help decorate and offered a cake
Stayed 2 nights in Jan 2025

10/10 Excellent

Khee Cheon

**Had initially submitted a 3/5 star review for delayed check-in and about the "ocean view" villa not having any view of the ocean. I was quickly contacted by Kaleb from guest relations who assured me that the hotel takes the feedback seriously. They offered various options for service recovery which we gladly accepted.** Overall experience - the hotel is very clean and relatively new, and the amenities are more than sufficient for a short stay. The best part of the experience is the staff - all of them (including those at the two restaurants) were super friendly and always greeted us with smiles and asked if we had any issues and how they could help. Around the area, we had heard before the trip that Plaza Lagoi was a ghost town with vacant shop spaces but it wasn't as bad. There were a couple of restaurants, a Yeah Mart, a Mama-B bakery and a gelato shop, and a massage spa too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xiao Juan

Good food , good swimming pool
Stayed 2 nights in Nov 2024

8/10 Good

Leona

Great hotel for a weekend getaway! Very nice staff and modern looking rooms.
Stayed 1 night in Oct 2024

8/10 Good

Noriaki

Overall experience was satisfying. Especially staff was kind and friendly enough to recommend the interesting activities & restaurant when we were not sure what to take. The entire facility is quite new, so it was really comfortable. But only 2 things I was disappointed is that the bath towel was quite dirty and the pillow had a sweat smell even when we entered the room. Since it’s quite new & overall service was nice, those points stood out… If those would get improved, I’d love to stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Armin

Very nice, spacious complex with a large pool area; extensive breakfast buffet, extremely friendly, courteous and helpful staff in all areas, restaurants with an appealing selection of dishes. Spa area with expert treatment. All in all, our eight-day stay was a complete success and we can recommend the resort without reservation.
Stayed 8 nights in Dec 2024

10/10 Excellent

Alex

It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points!
Stayed 2 nights in Jan 2025

10/10 Excellent

HAO HSUAN

Facilities are new and staff are really friendly. Nice cozy room
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Great staff, cozy hotel
Very quiet and nice place to stay, free transfer from/to the terminal is provided. The hotel is very new and away from the crowded area. Every staff serves with smile. The food is good too.
Stayed 1 night in Sep 2024

10/10 Excellent

Rajeev

One of the best place to stay in Bintan and enjoy with family kids . Amazing friendly and supportive staff with prompt service. Will revisit soon to explore villa :)
Stayed 2 nights in Sep 2024

8/10 Good

Jean

Excellent customer service, clean property. However the hotel does not provide transport to the nearest town.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Check in was too late even after normal check in time.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

A Gem in Bintan
The service was outstanding especially at breakfast. The buffet is amazing even by Asian standards. There were at least 4 different types of buffets at breakfast. The chef went out of his way to accomodate dietary needs. The resort was tranquil and peaceful. The pool was stunning. The only downside is men attending conferences who sit around the pool on deck chairs smoking. Attendees also block access to new pool towels and return of used towels. The pool area should be manned to prevent this. The Spa was idyllic with serene music and wonderful fragrances.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mazal

A special shout-out to Fatana, Ardy & Rio for their exceptional customer service & hospitality! Thanks for making my short trip more enjoyable & worth it....:))
Stayed 1 night in Oct 2024

8/10 Good

Jia Yan

Everything is good and top notch about this hotel. Hotel room is clean, view was great (seeing the ocean), staff is extremely friendly and helpful (even kids said that). Food - breakfast was very good too. However, as there are limited things to do in the hotel premises, family with kids will have to arrange to go out which hotel also help to arrange. However, transportation is very expensive, for example, arranging transport just to eat seafood may cost around 350,000 (rupiah). Activities outside hotel may be quite costly too, for example, the entrance fee to Safari Zoo is around 150,000 per pax, and feeding package will cost 350,000. So do remember to do your research first before going!
Stayed 2 nights in Dec 2024

10/10 Excellent

joshua

Overall it was relaxing. Kind of remote, with limited options.
Stayed 2 nights in Jul 2024

8/10 Good

S M Faizul

The stay was good for 3 nights. What we felt was poor was the buffet breakfast. Almost the same thing everyday. Also most of the items was Indonesian styled food and not likened by us.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Best Getaway ever
The property is fantastic. Best vacation ever. The restaurant team was especially sweet and made us a welcome cheese-cake as we as family were meeting for the first time in Indonesia. Outstanding property, outstandibg services. Will come back FOR SURE.
Stayed 2 nights in Aug 2024

10/10 Excellent

Trabbi

We recently had the pleasure of staying at Four Points by Sheraton Bintan, Lagoi Bay and it was an unforgettable experience. From the moment we arrived, the staff was attentive, friendly, and eager to ensure our stay was perfect. The room was spacious, very clean, and elegantly furnished, offering a stunning view of the beach. The hotel’s amenities, including the spa and restaurants, exceeded our expectations. El Lagoi Beach Club has an exceptional location at the beach and offers excellent food and drinks, more focussed on Western cuisine. Ararinda Lounge offers great bakery items for a snack in between. Rempah Kitchen offers a Breakfast that was a daily highlight, with an array of delicious options to suit everyone’s taste. For lunch and dinner we enjoyed the diverse buffet experience featuring Indonesian cuisine in rotating, regional food stalls. This is a MUST try! The quality of service was outstanding at every place at this hotel. This goes for each and every one of the staff. We would like to give special recognition to Nova, who went above and beyond to ensure everything was perfect while enjoying our meals at Rempah Kitchen. Her warm and welcoming demeanor, combined with her impeccable attention to detail, made the meals even more enjoyable. The attention to detail and commitment to guest satisfaction truly set this hotel apart. The entire hotel staff We highly recommend this hotel to anyone looking for an exceptional stay. We can't wait to return!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nanako

Very new very clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Bulathalage Udara Kelum

This was our first time at Four Points Bintan and the staff, from the front desk to the restaurant, were extremely helpful and friendly . The hotel is still not fully open so some of the facilities has to improve but overall, we had a very good time. We spent most of the time at the El Lagoi Beach Club, which was a lovely place to relax and the staff was extremely friendly. Thank you, Febry , Dimas and Jesika for the lovely service. We will come again. Rooms need to improve, as our balcony area could not be used if it rained, and the sofas were not that comfortable, but it may be due to soft opening.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Best Getaway Best Service Best Food Best Hotel
Everything is so good, from smiley staff to comfortable and clean room, not to mention the good food at Rampah cafe. We were greeted by friendly n helpful staff from the moment we arrived. Service staff at front counter and Rampah cafe were very helpful. The room is nice n clean and with spectacular sea view and pool view. Lagoi bay is beautiful. And when the shuttle bus came late for our pick up to the ferry terminal, their staff took the initiative to send us is hotel’s private vehicle! So impressive. I am already planning my next weekend getaway at Four Points Sheraton ! Room 3031 Guest
Stayed 2 nights in Apr 2024