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Down Hall Hotel

4.0 star property
Eco-certified hotel with full-service spa and health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Down Hall Hotel

Lobby sitting area
Property grounds
Premium bedding, down duvets, in-room safe, desk
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Daily cooked-to-order breakfast (GBP 19.50 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • Pet-friendly
The price is €166
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Plasma TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Down duvet
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Portable fan
Premium bedding
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Premium bedding
Down duvet
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Down duvet
Sofa bed
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

What's nearby

  • Hatfield Forest Country Park - 8 min drive
  • Southern Parkland Country Park - 12 min drive
  • Bishop's Stortford Golf Club - 15 min drive
  • Mountfitchet Castle - 18 min drive
  • Epping Forest - 23 min drive

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Upscale eco-certified hotel in a rural location
At Down Hall Hotel, you can look forward to a terrace, a garden and a playground. Treat yourself to a manicure/pedicure, a Swedish massage or a body treatment at Eden Spa, the on-site spa. The on-site British cuisine restaurant, The Grill Room, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and express check-out
  • Express check-in, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and portable fans

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is Down Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Down Hall Hotel?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 18 Dec 2024 start from €165.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Down Hall Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Down Hall Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Down Hall Hotel located?

Situated near the airport, this spa hotel is within 6 miles (10 km) of Pishiobury Park, Hatfield Forest Country Park and Saint Nicholas Church, Moreton. The Gibberd Garden and Rhodes Arts Complex are also within 9 miles (15 km).

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews" "
Rating 8 - Good. 290 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jana

Travelled with partner
Liked: Cleanliness, amenities
Staff could be friendlier , saying good morning should cost extra. Room was smaller then average. Shower and toilet in our roon wasnt cleaned well. Average hitel but beautiful settings , and good food. Spa has to be nooked at least 3 months ahead!
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very clean and the staff were professional and helpful, the waiters and waitresses were so polite and helpful , they are a credit to the company. WELL DONE TO ALL
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mihaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, my room was spacious and clean, very comfortable bed . Staff very friendly and pleasant, overall a very pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to relax
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful and professional
Stayed 1 night in Oct 2024

8/10 Good

Maninder

Stayed 2 nights in Sep 2024

10/10 Excellent

ALIREZA

Stayed 3 nights in Jul 2024

10/10 Excellent

Zain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and visit, food was very delicious with great services, staff very friendly and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pleasant hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a smaller room but it was still lovely, comfy bed, a window which actually opens and a great shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Roger

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It took so long to check in, with only one member of staff on the desks. The room 131 was tiny and bathroom smaller. The bathroom also had a very strong chemical smell, could of been paint, but was not nice. My room was also next to the a fire exit that had been left open and this was right above a smoking area so that part of the building smelt of smoke. Lastly, when checking out, no one asked how my stay was, so did not have the chance to voice my concerns. I would not recommend this hotel to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

Adwoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Doja

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Definitely had cleanliness issues, had loads of dead bugs and animals in my room. The grounds were absolutely beautiful, and the staff were really lovely! Would recommend but they do need to sort out the housekeeping.
Stayed 1 night in Aug 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Joan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible! Never again the room was above the kitchen and the rubbish bins! Flys and noise made the room unbearable, constant noise from the extraction fans goingon - with the weather being warm and not having air conditioning made the room so hot having needing the window open the only option - staff did move me but it’s was so late and spoilt a very special occasion
Stayed 1 night in Aug 2024

8/10 Good

Adwoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
Attentiveness was excellent, customer service was on a high standard! Cannot fault anything with exception of the lack of air conditioning in the rooms. I’m sure it’s a warm and cosy during winter however please invest in air conditioning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Aug 2024