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"Hotel beautiful esthetically in a great location. Walkable to all the major sites. Lots of shopping and restaurants near by"

"Lifts were very slow. "

"Was the perfect location and everything we needed for our family theatre trip with my 10 and 11 year olds"

"Had a view room - I mean, how can you beat that view? Unfortunately, and the only negative - there was construction being done from 9-5 each day - so there was a lot of noise in the day. The first room we were in had a view of the bridge, but also of the construction. Having spent extra for the view, I asked for a room on a higher floor so as not to see the construction and that was easily accommodated. Staff was nice, location convenient for touristy things, etc."

"Great value"

"Nice property. Conveniently located to shopping and a short walk to Buckingham Palace. "

"Excelent place to stay highly recommended "

"Wonderful hotel so close to Kings Cross. "

"2nd time staying here. Genuinely love staying, room fantastic, restaurant and breakfast fantastic. The real thing that makes it is the staff, every single one makes the experience worth it. My only grumble would be on arrival on both occasions had to wait for the room, this time just over an hour, but again staff couldn't have apologised more but to happen twice is a little disappointing. All that being said its still 5 stars from me. "